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Top 5 frequently asked questions

Frequently asked questions

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Arrow downWhat are the speed limits in the surrounding countries?

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Arrow downWhat to do before travelling to a non-EU country by my lease car?

When travelling to a non-EU country by a LeasePlan car you need notary verification on your driver’s authorization.

When planning your journey please send us your notary verification request at least 5 work days in advance. The fee of the official procedure is 25 000 HUF+VAT including the fee of the notary.

Please send us your request via e-mail to the dc@leaseplan.hu address.

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Arrow downWhat to do in case I want to go on a worry-free road trip?

The car is without any doubt the most popular and flexible way to travel to your holiday destination. Summer, sunshine... it’s the perfect time for a well-deserved domestic or foreign break. But for your car, it’s not a holiday, in fact it’s work, especially if you’re making a long journey. That’s why we’re giving you a few tips for a carefree and enjoyable holiday.

CHECK ALL PAPERWORK BEFOREHAND Before you leave, make sure you have all the necessary car documents: car registration certificate, certificate of compliance and insurance documents for the car. Also make sure your car is insured in the country you’re travelling to, as well as the countries you’ll be passing through.

PLAN AHEAD As a precautionary measure, bring an extra set of fuses, bulbs and a spare key. Remember, in some countries the fluorescent vest is not only mandatory for the driver, but for passengers as well. In certain countries people who wear eyeglasses are required to keep a spare pair in the car, so don’t throw away your old glasses.

CHECK YOUR CAR Check the oil level before departure. Driving with not enough oil can cause engine failure and ultimately result in high repair costs. LeasePlan partner garages offer holiday checks that prepare your car for long journeys. They focus on everything from oil levels, coolant, lights and wiper fluid to brakes and air-conditioning. Make sure you give yourself enough time to schedule an inspection. Remember, you’re not the only one to leave for a holiday!

Never leave your vehicle if you receive a signal from a single driver. If your car really has a problem, numerous drivers will try to get your attention.

CHECK THE TYRES Check the tyres before you leave. The depth of the contour of the tyre must be at least 1.6 mm over the entire contact surface but it is more advisable to change them already at 3 mm. Make sure tyres are properly inflated - spare tyre included. Due to extra baggage weight the customary pressure may not be sufficient. You can always check the tyre centres closest to you on extra.leaseplan.hu/webszerviz/ugyfelkapu, where you can indicate your repair and maintenance needs online through our WebService.

LEASEPLAN ASSISTANCE AT YOUR FINGERTIPS A breakdown or an accident can happen to anyone. If it happens, stay calm and contact LeasePlan’s Assistance. Never agree to incur damage costs without first receiving the consent of LeasePlan or else you may have to cover these costs yourself. LeasePlan Assistance offers technical assistance, home and abroad. Feel free to request as much information as you need from the person you have on the line as they are in the best position to advise you on your situation. Keep the Assistance number in your contact list on your mobile: +36 1 483 3333.

AVOID EXCESS BAGGAGE Don’t overload your car. Leave heavy and unnecessary things at home. Spread baggage out evenly in the car and place heavier items on axis points. Avoid sharp objects in luggage. They’re dangerous in an accident. Take into account that an overloaded car reacts differently. Drive smoothly and at consistent speed. This will already save you at least one litre of fuel. Excess baggage weight and a roof or bike rack affect consumption rates. At 120 km/hour, a bike rack with two or three bikes can easily increase consumption by 25%. It may be more economical to rent bikes at your holiday destination.

THE JOURNEY Every summer has its heavy traffic days, the worst being the transition weekends in the middle of the summer months and the changeover from July to August. Before you leave, check www.kozut.hu website for the latest information on road works and problem traffic areas. Find information about speed limit abroad at www.europe.org/speedlimits.html portal.

TAKE BREAKS For many, night driving has its advantages but it needs to be planned with due diligence. Nearly 20% of all accidents that happen at night are caused by fatigue so be sure to be well rested before you set out and take rest breaks as soon as you notice signs of fatigue. For a comfortable journey, you should take a break every two hours to stretch your legs and possibly change drivers. Plan stops along the way that are interesting with fun things to see and do.

BEWARE OF THE HEAT We often underestimate how hot it can get inside a car. If outdoor temperatures range from 31 to 35°, inside temperatures can reach up to 55° or more. Drive off in a car that is cool and always use your sun visor. Always have fresh water and refreshing wipes in sufficient supply, even if you have air-conditioning. Turn the air-conditioning five degrees below the outside temperature but never lower than 20°. If the air-conditioning is on, drink enough water to avoid dehydration. Air-conditioning reduces the moisture in the air; it has the same effect on your body. Therefore it is best to position the air vents towards the windshield and not directly on the driver or passengers. Moisten your eyes regularly if you wear contact lenses.

KEEP CARJACKERS AWAY Don’t leave clothes or objects in the car. Always lock the car when it’s stopped, as well as during the journey. If possible, avoid isolated areas.

A SINGLE EMERGENCY NUMBER FOR EUROPE: 112 What if you’re in trouble abroad and don’t know the emergency number for the country you’re in? Don’t panic; everywhere in Europe the number 112 will connect you with emergency services : ambulance, fi re and police. Calling this number is only allowed in cases of proven danger to life, health, safety or the environment requiring urgent intervention of the emergency services. You can call 112 from a landline, including public telephones or mobile phones. The number is always free and always on call 7 days on 7. The emergency number 112 is valid in all the 27 member countries of the European Union and in the following countries: Croatia, Faroe Islands, Iceland, Liechtenstein, Monaco, Norway, Turkey, Switzerland and the Vatican City. LeasePlan wishes you a safe journey and a good holiday!

FOR MORE INFORMATION CALL LEASEPLAN DIRECTLY AT +36 1 236 3636.

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