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We would like to keep you on the move. Anytime. Anywhere.
Your most common questions. Our answers. In one place.
Top 5 frequently asked questions
Do you want to buy a used car in good condition with mileage guarantee?
LeasePlan has more than 400 clients, manages around 10000 cars and sells 2200 used cars on average per year. These used cars are also available for all private people with all their advantages on our LeasePlan Outlet.
Advantages of LeasePlan used cars:
- The car is delivered with an inspection report, prepared by Dekra international inspection company,
- Maintained in official service center,
- Knowledge of full service history,
- Mileage guaranteed,
- Additional winter/summer tyres (offer is valid whilst stocks last)
Wide selection of used cars in perfect condition are available at our hasznaltauto.hu page and also in our dealership: 1112 Budapest, Budaörsi út 185-195.
Please send the following data to dc@leaseplan.hu in order to gain the necessary documents for requesting your parking permission:
- Licence plate
- Driver name
- Driver's address
- In which district would you like to park your car?
Please also provide you post address and we will send you the documentation for your parking permission request within 10 days.
LeasePlan has only one goal in mind: safeguarding your mobility.
Just had an accident? The car has been stolen? Or a breakdown? Then, you want help as quickly as possible. You want to regain your mobility ASAP. We'll take care of that. At home and abroad. 24 hours a day. 7 days a week.
Our breakdown assistance service is always on call. Wherever you may be, we're only 1 phone call away.
In trouble? Call LeasePlan breakdown assistance: +36 1 483 3333
At the time of termination you may return your used car to the below address. In Budapest and its 20 km surroundings we are pleased to offer you our free of charge delivery service when returning your car.
Address and availability of our car return depot:
Reálszisztéma - LeasePlan used car depot
(next to LeasePlan Used Car Outlet)1112 Budapest, Budaörsi út 185-195.
Phone: +36202234370
Opening hours: on weekdays between 8:00 and 18:00During spring tyre change period our colleagues are available for appointment booking on the below contact options:
Online: WebSzerviz
Phone: +36 1 236 3665
E-mail: dc@leaseplan.hu
Frequently asked questions
How can I drive safer and more cost-effective?
Decreasing your greenhouse gas emissions is also reducing your fuel consumption of 10 to 25 % and thanks to a more quiet driving behaviour, your accidents rate.
Here are 5 golden rules for the eco-driving:
- Shift up as soon as possible – Between 2.000 and 2.500 revolutions
- Maintain a steady speed – Use the highest gear possible and drive with low engine RPM
- Anticipate traffic flow – Look ahead and aim to anticipate surrounding traffic
- Decelerate smoothly – Release the accelerator in time, leaving the car in gear
- Check the tyre pressure frequently – Once a month
And a few more tips:
- Turn off the engine whenever you are stopped.
- Take your foot off the accelerator in time, when you approach a crossroads, traffic light, etc.
- Brake with the engine. Leave the engine in the same gear for as long as possible without pressing the clutch. Modern engines automatically cut off the fuel supply as soon as you release the accelerator.
- Start off in a relaxed state and drive calmly to allow the engine temperature to build up gradually. Never drive at full throttle. The final quarter that you can push on the pedal does not deliver more speed or acceleration… just higher fuel consumption.
- A well-maintained car uses less fuel. Follow the manufacturer’s guidelines carefully.
- Do not put unnecessarily wide tyres on your car. Using a tyre size greater than that recommended by the manufacturer results in increased fuel consumption of 2 to 5% because of the increased contact with the road.
- Only use electric accessories (air-conditioning, window heater, heated seats, etc…) when really necessary. Turning on the air-conditioning at full blast can increase consumption by 30%!
- Avoid unnecessarily loading up your car, especially the roof. A loaded baggage rack can increase fuel consumption by 40%. Attach bikes to the rear of the car, if possible, rather than the roof.
- Measuring is knowing: keep the fuel consumption screen visible on your on-board computer. That will tell you straight away if you’re driving economically or not !
What makes your car consuming more:
- extra weight of 50 kg: + 3%
- driving with open windows: + 10%
- sporty driving style: + 20%
- ski rack or luggage box on the roof: + 22%
- using air conditioning: 17.5 - 30%
What to do if the license plate is to be replaced?
If you need your vehicle's license plate to be replaced please contact our colleagues at the Driver Center at + 36 1 236 3665 or dc@leasplean.hu.
In order to have your license plate replaced you need to provide the following documents:
- Copy of the registration card
- Registration sticker number (at the right corner of your windshield, format: Q 090909 0)
- If your license plate is damaged you need to hand it in before receiving the new one.
- If both your license plates are stolen your vehicle must receive a new license number. In this case have a police report prepared as soon as you realize that your plates are stolen. This is the only way to prove license plate related fuel usage or any other abuse. You can also file your complaint in email within 24 hours after discovering the theft at the email address 11rk@budapest.police.hu. In case of a vehicle owned by LeasePlan please also name the leasing company and the driver using the vehicle and give a short description of when and under what circumstances you noticed that your license plates went missing.
Replacement fee for registration cards:
- authority fee (HUF 12,300 free of VAT)
- administration fee (HUF 5,000 + VAT)
- courier (within Budapest, to be paid by the user on the spot), EMS urgent delivery (outside of Budapest)
Lead time for replacing license plates
Average lead time to receive the certificate to replace license plates is one or two working days. * You can use this certificate in traffic for 30 days. The new license plates are usually ready in about 20 days and will be delivered to you by post. (In case of urgency, if the client agrees to pay the extra fees, we send it by courier within Budapest and EMS outside of Budapest. Please specify your request concerning delivery at the Driver Center's email address.)
If the driver wants to drive his/her vehicle abroad within 30 days he/she should apply for a complete license plate replacement.
- as stated by administration law, authorities have no more than 8 days to carry out administration.
For your information, the related government code: 326/2011
- § (2) the new type of license plate defined in this paragraph is not valid without a sticker
- § (6) the new type of license plate may only be re-manufactured if a valid sticker is in place. In this case at the same time as requesting the re-manufacturing of the license plate the customer also states that he is in possession of an undamaged registration sticker and presents the registration card.
(4) The lost, stolen or destroyed license plate may not be re-manufactured if it was lost for the second time, or if both plates are lost at the same time, or a plate of a motorbike or a trailer is lost.
(1) Damaged or overused but still recognizable license plates may be re-manufactured with the permission of the national transport authorities. The Authority shall order re-manufacturing after the customer paid authority fees. Damaged license plates are withdrawn as described in 57. § (8).
Confiscation of registration cards during police procedure:
(7) In the case indicated in 75. § (6) until receiving re-manufactured new (EU) type license plates the vehicle may be used with one license plate (within Hungary).
What to do if a new license plate is needed?
If you need new license plates please contact our colleagues at the Driver Center at +36 1 236 3665 or dc@leasplean.hu.
In order to have your license plate replaced you need to provide the following documents:
- Registration card
- If one of the license plates was stolen the remaining one must be handed in
- If your license plate was damaged it must be handed in
- if both number plates were stolen you need to hand in the police report regarding the theft
Fee for replacing license plates:
- authority fee (HUF 14,500 free of VAT)
- administration fee (HUF 5,000 + VAT)
- courier (within Budapest, to be paid by the user on the spot), EMS urgent delivery (outside of Budapest)
Lead time for replacing license plates:
Average lead time to receive the new registration card and license plates is one or two working days. * The registration card and license plates will be delivered to you by post. (In case of urgency, if the client agrees to pay the extra fees, we send it by courier within Budapest and EMS outside of Budapest. Please specify your request concerning delivery at the Driver Center's email address)
- as stated by administration law, authorities have no more than 8 days to carry out administration.
Useful information about the most important topics for lease drivers
Couldn't find what you were looking for? Contact us!
Call the Driver Center at +361 236 36 65
In urgent matters, our colleagues are available day and night.
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