Accidents & damage

The help you need, no matter where you are

If you’re involved in an accident or breakdown, your safety is our top priority. Use the information below to get the help you need, fast.

Need help now?

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Call LeasePlan Driver Services: + 36 1 236 3665

We’re available 24/7

Call now

Break-ins and theft

For theft or damage due to a break-in, first file a report with the police: www.police.hu.

Next, alert LeasePlan: by phone or via My LeasePlan. If you're not insured with LeasePlan, please inform your insurance company as well.

Accidents involving another vehicle

  1. Complete a European Accident Statement

    You can find your European Accident Statement in your glove compartment

  2. Take a picture

    Take a picture of the other vehicle involved in the accident, including the licence plate

  3. Report the accident using MyLeasePlan

    Log in to My LeasePlan

Accidents not involving another vehicle

  1. Send us an email with the following details

    Your licence plate number; date, time and location of accident; and short description of what happened.

  2. Report the accident using My LeasePlan

    Log in to My LeasePlan

Breakdowns

Leaseplan cell phone icon

Call LeasePlan Driver Services: + 36 1 236 3665

We're available 24/7

Call now

Break-ins and theft

For theft or damage due to a break-in, first file a report with the police: www.police.hu.

Next, alert LeasePlan: by phone or via My LeasePlan. If you're not insured with LeasePlan, please inform your insurance company as well.

General damage

Have damage that doesn’t need immediate attention? Always report damage to LeasePlan: by phone or via My LeasePlan. Then find a local service centre and schedule repairs. Or book repairs via My LeasePlan.

Any additional questions? We’re here to help!

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Send us an email!

Our colleagues are at your disposal.