Contract Management Administrator
Department
Customer Service
Location
LPSC - Bucharest Romania
Date posted
28-03-2024

At ALD Automotive | LeasePlan, we are always asking What's next in mobility.

Join our team and be part of a dynamic, exciting and engaging business, so we can discover What’s next together!

Requirements:

  • University degree/diploma (e.g. in business, management, economics, etc)
  • Excellent communication skills
  • Strong analytical skills, an ability to solve a problem with a win-win negotiation approach
  • English (advanced reading and writing)
  • Intermediate MS Office (Excel, Access) skills
  • Familiarity with SAP ERP systems and tools would be an advantage

Responsibilities:

  • Validate Master Leasing Agreement and Individual Contract draft, check from legal and compliance the contracts signing. Ensure all contracts, addendums & other legal documents are set up in NOLS as per the current applicable processes, accurately and in a timely manner
  • Assures interface between support sales, support business, delivery organizations, process development and the customer
  • Assures that the contracts are handled correctly from a commercial and legal point of view
  • Keeping the systems up to date from a contract administration stand point and assume responsibility for the quality measures of the data in the systems
  • Takes ownership in solving the reported mismatches
  • Provide resolution to all queries coming from internal stakeholders (Commercial, Back office, credit and order delivery teams)
  • Enhance the overall performance of the process by driving standardization and improvement ideas
  • Ensure all process controls are effectively implemented and all key performance indicators reach the targeted level
  • Facilitate training sessions within the team in order to maintain business continuity

Why ALD Automotive | LeasePlan?  

With over 3.3 million vehicles managed across more than 44 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. 

At ALD Automotive | LeasePlan, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.

*ALD Automotive | LeasePlan will rebrand to Ayvens across all 44 countries by 2025.