We strive to be a responsible business that continually looks for new and improved ways to value its workforce, strengthen communities, and operate sustainably. We don’t just want to do our bit to achieve environmental, social and governance (ESG) impact; we also want to support our customers and suppliers to play their own part in making the world stronger for longer.

We’re always looking for new and improved ways to diminish the impact we have on the planet. We’ve already successfully reduced to zero the volume of waste that enters landfill from our headquarters in Slough. But our programmes don’t stop there. Within the past 3 years we’ve:

• Embarked on an environmentally-focused office refurbishment (Click here for case study)
• To ensure robust governance, introduced a new building monitoring system, which oversees energy consumption and identify opportunities for savings.
• Introduced a fully-electric company car scheme.
• Initiated an in-house EV Salary Sacrifice scheme for all employees that don’t qualify for a company car, giving them affordable access to lower emission vehicles.

We’re committed to helping our customers and their employees to reduce their carbon footprint by promoting alternative-fuelled vehicles, particularly 100% electric cars and vans.

Some of the ways we’re supporting customers to go electric are through our:

• EV Salary Sacrifice product, which helps fleet decision-makers and drivers meet their sustainability goals while capitalising on CO₂-based benefit-in-kind (BiK) taxation changes.
• LeasePlan Flexible providing Ultra Low Emission vehicles on long term rental.
• Dedicated EV portal, packed with easy-read guides, podcasts and EV reviews. We’ve even included a driver assessment tool and run-cost calculator, designed to help customers assess the viability of making the switch to EV.
• EV helpdesk, manned by subject matter experts across customer services.
• Delivered EV training to every single LeasePlan UK employee, giving them the skills to support customers regardless of which channel they come through.
• Appointment of 40 EV champions throughout the business to provide additional support as and when required.
• Partnership with multiple charging solution providers, to improve access to workplace and home charging options.
• Founding membership of climate change initiatives, including the Business Clean Air Taskforce (B4CA).

These UK-based activities are consolidated by our companies actions on a global scale, which include:

• Partnerships with innovative alternative-fuel vehicle manufacturers, including Lotus. Polestar and BYD.
• Founding membership of global climate change initiatives such as the EV100.
• In-depth analysis; recent publications include the Global Mobility Report.

Acting responsibly as a leasing provider, isn’t just about partnering with EV manufacturers to reduce tailpipe emissions; we’re also working hard to increase sustainability in other parts of the supply chain. Key initiatives include:

• Regular engagement with our supply chain manufacturers to understand what initiatives they’re bringing to market to improve sustainability and evolve their existing disposal practices. To use the critical category of tyres as an example, we now regularly talk with manufacturers about their plans to use more environmentally-friendly substitutes for natural rubber. We also routinely scrutinise their policies around tyre re-treading, re-use, energy recovery and recycling.
• Focus on our tyre fitter network, which requests much more in-depth information on their ESG credentials, as well as greater transparency around their long-term sustainability goals.

• Better promote electric vehicle leasing options to our customers by making those products and services more visible on our online tools. Feature items to help them make more informed decisions – including links to our new EV cost calculator.
• Help make paper waste a thing of the past moving to an e-invoicing system and giving our customers access to invoices online anytime.
• Improve traceability within our supply chains, helping us verify the sustainability credentials of the partners we work with, as well as the products and services they provide.
• Train our brokers, suppliers and franchisees online, while also doing more of our business with other LeasePlan entities via this channel, in order to minimise travel-related emissions.
• Reduce our environmental footprint further by partnering with clean cloud technology companies that offer efficient, carbon-neutral platform hosting services.

• 2020 accreditation with an Investors in People’s Health & Wellbeing Award
• Working with Mental Health First Aid (MHFA) England, we’ve developed a raft of tools including: mental health and stress awareness training and support key events, including Mental Health Awareness Week, Stress Awareness Month. .
• Team of 10 volunteer Mental Health First Aiders (MHFA) from across the business.
• The ongoing development of additional employee resources and training addressing topics such as bereavement, the menopause and miscarriage.
• Personal health checks with a qualified nurse on site.

One key reason we’ve retained our Gold-standard Investors in People accreditation since 2010 is because of the personal and professional development opportunities we offer to our employees. We’re committed to creating an environment in which all individuals can access the training they need to reach their full potential.

We want to build a culture where everyone can be themselves and where everybody gets an equal chance to make their journey count – regardless of race, ethnicity, ability, gender, sexual orientation, age or life experience.

We believe a truly inclusive organisation helps us attract and retain talented people. It also allows us to better understand our stakeholders’ needs, and enables us to develop an international mindset, thereby contributing to a highly effective global organisation.

To ensure our Diversity, Equity and Inclusion (DE&I) Policy is applied in a strong and consistent way, we promote best practice sharing, nominate role models, and set appropriate metrics to help guide us on the DE&I journey.

Click here for access to our latest Gender Pay Gap Report.

Our focus on mental health and wellbeing doesn’t extend only to the LeasePlan UK workforce. We also aim to reach the wider community through our support of the mental health charity, Mind, which became our official charity partner in 2020.

In addition to fundraising for Mind, we:

• Continue to support BEN – the UK’s only dedicated charity for automotive industry workers and their dependents.
• Established a volunteer programme with the Slough Business Community Partnership (SBCP) with each employee encouraged to utilise their one volunteer day per year.
• Regularly donate high-spec, end-of-contract vehicles to voluntary organisations including South Central Ambulance Service and Thames Valley Air Ambulance

Meeting all the quality, financial, ethical and environmental standards and requirements of our industry and going beyond them on many occasions. We are:

• Authorised and regulated by the Financial Conduct Authority.
• A member of both the British Vehicle and Rental Leasing Association, and the Finance & Leasing Association.
• An Investors in People Gold Standard bearer (2019).
• Recent recipients of an Investors in People’s Health & Wellbeing Award (2020).
• LeasePlan holds the following ISO certifications: ISO 9001: 2015 (quality); ISO 27001 (LPIS information technology – security techniques); and ISO 14001:2015 (environmental management).

You can access information on our principles and practices via the links below.

Code of Conduct

Supplier Code of Conduct

Modern Slavery Statement

Global Privacy Statement

LeasePlan Complaints Code

Responsible Disclosure

Gender Pay Gap Report