Car Policy Benchmark 2019

LeasePlan, the national leader in car-as-a-service and mobility solutions market, presented today, in Lisbon, the results of the Car Policy Benchmark 2019, a study whose data inform companies about the best practices in the sector and challenge the managers to be innovative in optimizing the performance of their resources and their organization, and in satisfying their employees.

September 24, 2019

• The Car Policy Benchmark concludes that the age of fleets has been decreasing.
• The study included 331 fleet managers, correspondingto over 33,000 vehicles.

LeasePlan, the national leader in car-as-a-service andmobility solutions market, presented today, in Lisbon, the results of the Car Policy Benchmark 2019,a studywhose data inform companies about the best practices in the sector andchallenge the managers to be innovative in optimizing the performance of theirresources and their organization, and in satisfyingtheir employees.

Concern about the quality of the service we provideis at the heart of LeasePlan Portugal's internal and external policy, occupyinga top position in our leadership strategy. We seek to be a partner thatprovides excellent service in vehicle fleet management. For this reason, theBenchmark studies that we have been developing are fundamental to promote improvements, not only in each client's action plans, depending on the strategyand sector of activity, but also in the service LeasePlan itself provides, sothat we meet our customers' preferences and needs”, says António Oliveira Martins, Managing Director of LeasePlan Portugal.
In its 2nd edition, the Car Policy Benchmark counted with the participation of 331 managerswho answered an online questionnaire, allowing the collection of relevantinformation on fleets from 10 sectors of activity. The total fleet of companiesthat participated in this survey corresponds to more than 33,000 vehicles.
The Car Policy Benchmark has allowed LeasePlan toevaluate the various aspects of a company's fleet policy to benchmark against industry best practices, whether to differentiate itself from its peers, to reduce costs or to capture and / or retain talent. With the information gathered in the Benchmark, companies will be able to set goals and ambitions,identify improvement gaps in their current situation and define action plansthat allow them to stand out from their peers.

The 10 key findings of the LeasePlan Car Policy Benchmark 2019 are as follows:

  1. The age of the fleets has been decreasing;
  2. Fleet policies are more complete;
  3. We see a greater concentration of purchasing center decisions as thesample fleets grow larger and the importance of Human Resources instrategic fleet policy decisions increases. Human Resources, given theimportance of the vehicle as an instrument of attraction and retentionof talent. Procurement Directorates ensure focus on cost containment andresource efficiency;
    4.More efficient resources allocated to fleet management;
  4. Increased amount of rented services;
  5. A reversal of the vehicle selection model for ceilings has been reversed over pre-defined listings;
  6. Income is still the most used ceiling type;
  7. Access to fuel and tolls by employees has been increasing and isalready available in the vast majority of cases. Although there is areduction in the number of ceiling without limit, the absence of aceiling still has a significant weight and there are opportunities forimprovement, especially in tolls;
  8. The service vehicle remains a central element in promoting employee satisfaction;
  9. The transition to electric vehicles reveals major implementationchallenges due to limited supply of models and levels of range thatcompromise usage profiles.