How can we help you?
We’re here to help!
For a convenient, fast and simple service, we recommend that you use as much as possible, our digital channels, available anytime and anywhere.
Self-service for drivers
You do the driving, we do the rest.
Call us
Customer service
Call 800 20 42 98 in Portugal (cost-free call) or +351 214 40 09 10 from abroad (fixed-line network cost call). Available 24 hours a day, 7 days a week.
Renting for SME and Private
Call 800 10 70 70 (cost-free call). Available from Monday until Thursday from 09:00 to 14:00 and 14:00 to 17:30. Friday from 09:00 to 14:00 and 14:00 to 17:00 (cost-free call).
Get in touch with us
Talk to us
We are available to respond to your requests, questions or comments.
We want to keep you on the move. Anytime. Anywhere.
Your most common questions. Our answers. In one place.
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Questions
How do I set up my charge card?
You do not have to activate the charge card. It is ready for use when you receive it. You do have to connect the charge card to your charging station. You can do this via the website or app of the supplier of the charging station. This way the power consumption of the car can be reimbursed to you.