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For a convenient, fast and simple service, we recommend that you use as much as possible, our digital channels, available anytime and anywhere.

Self-service for drivers

You do the driving, we do the rest.

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Customer service

Call 800 20 42 98 in Portugal (cost-free call) or +351 214 40 09 10 from abroad (fixed-line network cost call). Available 24 hours a day, 7 days a week.

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Supplier support

Call 214 46 88 46 from Monday until Thursday between 09:00 and 17:30. Friday between 09:00 and 17:00 (fixed-line network cost call).

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Renting for SME and individuals

Available from Monday until Thursday from 09:00 to 14:00 and 14:00 to 17:30. Friday from 09:00 to 14:00 and 14:00 to 17:00 (cost-free call).

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We are available to respond to your requests, questions or comments.

We want to keep you on the move. Anytime. Anywhere.

Your most common questions. Our answers. In one place.  

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Questions

Arrow downAm I entitled to a replacement car while my car is under maintenance?

Whether or not you are entitled to a replacement vehicle depends on your contract.

Maintenance & MOT For maintenance, a replacement vehicle is often not necessary since a pick-up and delivery service may be available.

Tyres For tyre changes, you should drive your car to one of our preferred suppliers to check the tyre conditions. This process is quick and done in the moment therefore a replacement vehicle won’t be necessary.

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LeasePlan Offices in Portugal

Lisbon

Lagoas Park, Edifício 6 2740-244 Porto Salvo Lisbon

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Porto

Edificio Burgo Av. da Boavista,1837 7.º andar - Sala 7.1 4100-133 Porto Porto

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