Maintenance and repairs
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Make an appointment
If your lease includes servicing and maintenance, you can arrange your service, or mechanical repair here.
To find out what your lease includes, check your contract or contact your fleet manager.
- Get in touch via the LeasePlan DriverLine to arrange all servicing and maintenance requirements. Collection and delivery is subject to availability as not all garages offer this service. If you have a special request, such as while you wait servicing or special assistance please call us and let us know at time of booking.
- We will contact you via text/email to confirm your booking date, time and location.
- We will communicate with the garage on your behalf, track the progress of your service and keep you informed if there are any queries or delays.
- If you need further help, call us on 0345 250 0000.
Getting a service
If your contract doesn’t include maintenance, you can take your vehicle to any main dealer or independent garage to be serviced as long as:
- The garage is a VAT registered business.
- Any parts replaced are manufacturer-approved with paperwork detailing the work carried out. This must be retained by you and returned with the vehicle at end of the contract (if applicable).
No vehicle will be serviced before its servicing due date.
Safety recalls
If maintenance is included in your contract, contact the DriverLine and we’ll place you within the available servicing network. If this isn’t part of your contract, you’ll need to contact a garage and arrange the work.
When safety critical recall work is not possible, the vehicle must not be driven. Please contact us if you need to discuss a specific case.
Glass repairs
Chipped windscreens should be repaired as soon as possible; if neglected, they can be eventually crack, resulting in a failed MOT and the need for a windscreen replacement.
To arrange a windscreen repair or replacement please contact your Vehicle Insurer unless you have selected this service.
Regular maintenance keeps everything running smoothly
It’s up to you to get your vehicle regularly serviced. How do you know when it’s time? Check the maintenance guide in your vehicle.
- Tip!
To keep your car in top shape, remember to regularly check the condition of your tyres and keep an eye on your coolant, windscreen wiper fluid and oil levels.