License & Title News


  • Indiana: Staffing shortages are resulting in some delays with processing registrations across the state. 
  • Missouri: Franklin County will no longer require emissions testing beginning 7/1. This applies to Initial Registration, State changes and Renewals. Any vehicles that have expired registrations because of emissions not received will be applied for renewal in July.
  • Oregon: Staff shortages at Oregon DMV offices are forcing the agency to temporarily reduce business hours at 10 of its 60 field offices and temporarily close six smaller offices. Impacted areas listed below. Closed: Ashland, Cave Junction, Lebanon, Redmond, Sandy, Stayton. Reduced Hours: Astoria, Canyonville, Downtown Portland, Heppner, Hermiston, Junction City, Klamath Falls, Lake Oswego, Lincoln City, Milton-Freewater
  • Tennessee: Registration fees on vehicles are being waived across all counties in TN for 1 year, from 7/1/2022-6/30/2023. The state is in the process of changing vehicle registration fees on certain plate types and has decided to waive fees while they adjust the new structure. You will begin to see a decrease on registration fees beginning 7/1. As we receive additional information about the new fees, we will share that with you.
  • Texas: Keep in mind that many inspection windows open the second day of the month. Use this link to determine when to inspect based on your windshield sticker. 
  • West Virginia: As the West Virginia Division of Motor Vehicles moves forward with the transition to Electronic Titles and Registrations you will notice differences in how titles and registration cards look. You may begin to see digital registration cards - these may be shown by drivers via phone and are valid. Due to the transition to digital, the signature line on the back of the registration card is no longer required to be signed and will soon be removed from registration cards. Additionally, some of the paper registration cards are being printed on copy paper rather than the previously used card stock. These registration cards are still valid and should be accepted as proof of registration.

Tolls & Violations:

  • EZ Pass NJ: Experiencing intermittent website outages -currently holding violations unable to pay & resolve.
  • PR Auto Expreso: Ongoing issues related to system security – still capturing tolls but unable to invoice. We expect large invoices in the future.

Manufacturer News

We are continuing to see order windows close more quickly than ever before. The recent order window for the GMC Sierra and the Chevrolet Silverado closed only 24 hours after opening. 

Based on these trends, order banks that are open 3-4 weeks is now considered a long order window and we expect popular models to stay open less than a week.

Our number one recommendation is to stay closely connected with your Account Team to know when order banks are opening and be ready to place your orders the same day!

We are staying closely connected with our OEM partners and below are some of the updates to be aware of.

MY 2023 Manufacturer Allocations GM models requiring pre-approval:

  • Chevrolet Colorado
  • Chevrolet Equinox
  • Chevrolet Express
  • Chevrolet Silverado 2500/3500 Crew Cab
  • Chevrolet Silverado Medium Duty (4500/5500/6500) 
  • GMC Canyon
  • GMC Terrain
  • GMC Savana


  • Transits
  • We have been told other models will likely have allocation but no formal announcement. 


  • All models require pre-approval


  • All models require pre-approval

MY 2023 Cancellations and Closures  Impacted clients have been notified


  • Ram Promaster – cut off effective 6/27/22
  • Currently 170 Promaster orders cancelled and monitoring for any additional cancellations 


  • Bolt and Bolt EUV – cut off effective 6/23/22
  • Blazer – cut off effective 6/15/22
  • Silverado – cut off effective 5/27/22 (only open 24 hours)
  • Suburban
  • Tahoe
  • Tahoe PPV
  • Trailblazer
  • Traverse


  • Acadia
  • Sierra – cut off effective 5/27/22 (only open 24 hours)
  • Yukon and Yukon XL


  • CT4 – cut off effective 6/23/22
  • CT5 – cut off effective 6/16/22
  • Escalade ESC
  • Escalade ESV
  • XT5
  • XT6


  • Enclave
  • Encore GX
  • Envision  

Manufacturer Plant Down Times 

  • GM and Ford have shared some plants will be closing for 1–2-week periods in July or August due to reasons unrelated to microchips. 

Dealer Supply

  • Total Inventory: 1.13M
  • Average Days of Supply: 26

Vehicle Acquisition

Model Year 2023 continues to bring challenging market conditions, but our teams are ready to share our expertise, analysis, and best practices to help navigate you through ordering. Be sure to contact your CS Representative as you prepare!

Current Market Conditions

  • Staggered order bank openings: Alleviates strain of multiple models opening at the same time 
  • Shortened order banks for popular models: We continue to see early cut offs and cancellations on popular fleet models. As we receive these updates from the manufacturers, our account teams are notified immediately to ensure they can keep you updated. 
  • Price increases: Most manufacturers are continuing to reduce fleet incentives. 

General Motors

GMC will have allocation for the following models 

  • Equinox/Terrain 
  • Silverado/Sierra 2500, 3500 Crew Cab  
  • Full-Size vans 
  • Colorado/Canyon 

Silverado/Sierra order banks open May 26, 2022 - GM has increased capacity but still expects early cutoff. 

Chevrolet Traverse and GMC Acadia are now cutoff due to heavy order volume – any orders placed for these models after May are at risk of cancellation. 


Ford will have allocation for the following models – expected to lessen the order “rush” 

  • Transit 
  • F150 truck (probable but not confirmed) 
  • Super Duty truck (probably but not confirmed) 


Toyota will have allocation on all models


At this time, they have not released any information regarding the 2023 MY, but they are expecting late order bank opening


At this time, no order banks are opening. Crosstreks opened mid-June, and all others will open late July to late August

Order as early as possible and be flexible! We expect to see supply pressures continue throughout 2022 and possibly early 2023. 

Remember to check out our Manufacturer Date Manuals to stay up to date with all order cut off and start up dates. 

Repairs & Rental Vehicles

As the time to repair vehicles increases due to part and technician shortages – Length of Rental Vehicles (LOR) continues to increase and is beginning to attribute to an overall rental shortage. 

  • At the end of 2021, overall LOR was up by 4 days – with LeasePlan seeing a 26% increase and Enterprise around 30%. 
  • After Q1 2022, Enterprise has reported they are now up 4.9 days – nearing a 37% increase year over year. 

LeasePlan is working closely with our strategic partners to ensure we can handle changes in demand 

  • Additional staff have been added to the rental team to handle increase in call volumes - as well as a new triage process to prioritize requests based on urgency. 
  • Certain locations are restricting the number of rentals for retail customers and are moving inventory from airport locations to local markets to allow for more availability. 
  • An escalation plan has been established with Enterprise to provide additional support locating rentals in areas of need. 

As we enter vacation season, we can expect this will cause additional pressures. Try to be as proactive as possible if you know a rental vehicle may be needed.

License and Title

  • Georgia: Clayton County is processing work 8 weeks behind
  • Indiana: is currently 1-2 months behind
  • Tennesse: is currently in the middle of a re-plating project, causing delays
  • Texas: multiple counties are currently behind in processing (some as far back as 1/20/22)
  • Washington: is currently processing items received in early January

Maintenance and Repair

  • Parts delays: We are still seeing a 1-to-3-month parts backlog, which is increasing vehicle downtime.
  • Staffing: Most OEM and National Account providers are short-staffed, affecting vehicle downtime and on-time follow-up.
  • Fuel: The US released millions of gallons of oil to help reduce the price per gallon, but it has had a very small effect. Fleet averages are $3.96 per gallon nationwide.
  • Price increases: We have not seen any additional price increases on labor or tires from the National Accounts as of April 1, 2022.

Vehicle Acquisition


Finding Vehicles: Currently, the most challenging vehicles to find are listed below. 

  • Any type of work van (Cargo van) of any manufacture
  • All heavy-duty pickup trucks, no matter the manufacturer 
  • Chevrolet Malibu (next to impossible to locate)

    Please keep in mind we expect these trends to continue to get worse throughout the year.  

Stock Pricing: Please be aware that most (if not all) dealers will not sell vehicles as a fleet sale and are charging over MSRP (Manufacturer's Suggested Retail Price)!  Dealer Options: We are seeing more dealer-added options on all models to drive up the price.

Download Our out of stock one pager for more tips on how to navigate the current market conditions

Factory Ordering

GM Allocation will continue into the 2023 MY for the following vehicles:

  • Full-size Trucks   
  • Mid-Size Trucks
  • Large Sport Utilities
  • Large Vans 


  • Ford has started cancelling 2022 MY Super Duty and Transit orders as well as 2023 MY E-series. 
  • Once production has been decided, Ford will move to the 2022 MY F150 and we should see those cancellations mid-March.
  • Long order to delivery times will be common.


  • Tesla has announced a new ordering process. If you would like to order a Tesla for Q2 of this year, please email your Customer Success partner with the quantity, model, and options. 

Any order bank could close at any time.

  • Ford: We have been told to expect the 2022 E-Transit order cutoff any day.
  • Lincoln: Aviator 3/4/22.
  • GM: All full-size Light Duty trucks 3/3/22 (you must have allocation to order).

Upfitting/Upfit Design

  • Cummins is acquiring Meritor Inc., a global provider of drivetrain and powertrain solutions for $3.7 billion to accelerate fleet electrification. 
  • Lightning eMotors out of CO joins with GM to electrify MD trucks class 3 through class 6. 
  • Intel invested $20 billion in 2 Ohio chip plants. Production will begin in 2025. 
  • Aluminum shortages are still affecting equipment and body manufacturing. Service body / van body lead times have extended to 22 weeks.

Fuel Pricing

With fuel prices at an all-time high, be sure you and your drivers are prepared.

Here are some steps you can take to stay on top of costs:

  1. Evaluate your fuel card spend and swipe limits so that you have leeway to combat the increasing prices. Do you need to increase your fuel card limits? Contact your account manager or

  2. Encourage your drivers to take advantage of the fuel locator in the My LeasePlan app – this will allow them to search for the lowest price in their area.

  3. Utilize the Fuel Dashboard in ePlan  to get a high level overview of fuel spend trends including cost per gallon and total miles driven.

  4. Stay attentive for fuel fraud – we predict to see an increase in skimming at the pump over the next few months. If you or your driver suspect fraudulent charges – be sure to report it immediately. You can cancel a card and request a replacement at any time from ePlan. Download our one pager  for instructions on how to do this.

While you can’t control the price at the pump, what you can control is how you drive – be sure to share these 9 fuel saving tips with your drivers.

Maintenance and Repair

Better service and savings with our National Account Maintenance partners. With the new MyLeasePlan app, as well as our trusted network of National Account service vendors nationwide, LeasePlan’s maintenance program helps deliver savings and increases driver productivity. LeasePlan’s network of National Accounts can save you an average of 30% per transaction!

  • Network of over 26,000 National Account service center locations nationwide
  • Meet LeasePlan’s strict national warranty and driver service requirements
  • National Account vendors offer drivers the safety and convenience of contact-free services
  • Real-time repair order authorization saves drivers and clients time through electronic authorization
  • Standardized or Do-Not-Exceed pricing across all locations

    Plus, the new MyLeasePlan app makes it easy for drivers to search, locate, and get directions to nearby National Account locations. Drivers will even receive in-app notifications when services such as preventative maintenance are due so they can stay safe and productive.   Check out the list below for qualified companies in the LeasePlan maintenance and repair network.

License & Title News

Did you know? December and January make up almost 25% of our total registration renewal volume. In December, we hit our highest on time renewal rate at 97.5%.

Michigan is our largest volume state for renewals in the month of February and almost all LeasePlan Michigan drivers have registrations expiring this month - 99% have been applied for or are already renewed!

We are continuing to closely monitor renewal turnaround times for states and DMVs throughout the country. Below are some of the high impact areas you and your drivers should know about:

  • Colorado: Denver counties are currently experiencing a delay in renewals. Temporary tags have been extended for 90 days by going to the local DMV.
  • Delaware: Dover locations are continuously experiencing labor shortages and delays. You can get status updates on some requests by location using this link:
  • Illinois: All driver services facilities reopened for in-person transactions on January 24 after closing due to the surge in COVID-19 cases. We do not expect to see any delays directly related to this closure.
  • Puerto Rico: Supply chain impacts have caused a shortage of license plates and decals. Registrations expiring 1/31/2022 have been extended by the PR Government until 2/28/2022.
  • Tennessee: Beginning January 3, Tennessee will be issuing new license plates to residents at time of renewal in 2022. We expect to see some delays related to this through January, however it should return to normal after this and we will be closely monitoring turnaround times. For more information on the new plates – visit the state’s FAQ page Hamilton County, TN is currently experiencing a 2–4-week delay.
  • Wyoming: Laramie County is currently experiencing a 6–8-week delay. 

Vehicle Acquisition Strategy

As we begin to plan for the 2023 Model Year, we’re staying connected with the major manufacturers weekly.

Some early forecasts that we believe you can expect are:

  1. This will be the shortest build cycle of any year we’ve seen yet.
  2. Most manufactures are expecting similar production levels as last year – with no more than a 10% increase.

    If you’re expecting significant growth or replacements for your fleet this year, we encourage you to check out our pre-configured vehicle options!

Introducing our new Nissan Pre-Configured Vehicles available now for delivery in Q1 and Q2. 

LeasePlan has acquired 3,600 Nissans that will be available exclusively to our customers for lease or long-term rental.

Interested in adding pre-configured Nissans to your fleet? Email us to reserve your spot on the list today and we’ll connect you with your client success partner for more information!

Models available – ready for delivery in Q1 and Q2:

  • Altima: AWD; FWD
  • Frontier: 4WD; FWD
  • Kicks: FWD
  • Pathfinder: AWD; FWD
  • Rogue: AWD; FWD
  • Titan: 4WD; FWD
  • Titan XD: 4WD

    Available in 6 different markets across the US and ability to transport at cost:

Multiple finance options available to fit your needs:

Long term: Closed or Open-ended lease Short term: FlexiPlan rental

FlexiPlan offers:

  • Long term rental (starting at 3 months)
  • Competitive prices compared to rental companies (month-to-month rentals)

Planning to go green? Check out these trends and tips:

In 2021, LeasePlan USA’s electric vehicles on the road increased by 69%. Across these 1,800+ vehicles we saw:

  • 36.2 million miles driven
  • 4.2 million dollars in fuel savings
  • 1.3 million gallons of fuel consumption reduced
  • 17,000 tons of reduced C02 emissions

As you begin planning, it’s important to know that the lower production levels for Model Year 2023 are expected to have a big impact on the availability of electric vehicles as well. 

While some manufacturers will increase production for EV’s in 2023, most manufacturers expect Model Year 2024 to bring much more availability for fleet electrification.

  • Ford will have a limited allocation of eTransits and Lightning in the 2023 Model Year
  • GM Bolt available now and eSilverado expected in 2024
  • Stellantis Promaster expected in 2024
  • Tesla has the most availability, but we are seeing a rise in pricing for fleet offerings and the “no dealership model” is creating a unique experience for drivers.

Vehicle Manufacturer News

The ongoing supply chain shortage continues to impact vehicle manufacturer timelines. We’re seeing an increase in order-to-delivery timelines across most manufacturers. Here’s what to expect: 

Pre-Chip Shortage
Chip Shortage
Order to delivery times
3 months
8 months
Vehicles in transport at any given time
Vehicles on dealer's lot

As production windows and manufacturer plants rapidly change, we’re staying closely connected with our OEM partners. Here’s what we know: 

Order Banks Opening Soon 


  • Bronco 10/13/21 
  • EcoSport 10/13/21 
  • Expedition 10/13/21 
  • Navigator 10/13/21 

Ram: ProMaster City 11/10/21 

Jeep: Cherokee 11/10/21 

Subaru: Crosstrek 10/15/21 


  • 4Runner (pre-approval required before ordering) 11/10/21 
  • Prius 11/10/21 
  • Prius Prime 11/10/21 
  • Rav4 (pre-approval required before ordering) 11/10/21 
  • Rav4 Hybrid (pre-approval required before ordering) 11/10/21 
  • Sienna Hybrid (pre-approval required before ordering) 11/10/21 

    Order Bank Closures: 

GM: closed the order bank mid-day Tuesday (10/5) for the following 

  • Cadillac XT4 (all models) 
  • Cadillac CT4 (all models) 
  • Chevrolet Malibu (all models) 
  • Chevrolet Equinox (all models) 
  • Chevrolet Spark (all models) 
  • Chevrolet Trax (all models) 
  • GMC Acadia (all models) 
  • Traverse and Terrain cutoff until 10/13/2021 

Nissan just announced all fleet orders will cutoff 10/21/21 

More order bank closures could happen at a moment’s notice – don’t wait to place orders if order banks are still open. 

Maintenance News

Are you aware of the maintenance trends that may be impacting your fleet? We’re breaking down some of the need-to-know areas: 

1. Ongoing parts shortages are increasing repair times and increasing the demand for rental vehicles. Some of the major areas where we’re seeing delays are glass, steel, carpeting and now, even oil filters are becoming harder to get. Delays of a few days are now increasing into weeks as the backlog of shipping containers continue to stack up at the Port of Los Angeles. 

“This is the most difficult supply-chain environment that I have ever seen, AutoZone is running the lowest level of in-stock that I can ever remember.” – William Rhodes, AutoZone Inc. Chief Executive Officer.

2. Replacement tire expenses have increased by about 5% in 2021. This increase is one of the leading reasons why we’ve seen an overall increase in fleet maintenance spend in 2021 and as travel continues to return “to normal” – most fleets should prepare for this increasing expense.  

Higher fuel prices are also impacting the overall cost of tires and maintenance because of the increase in logistics costs to transport parts to retail locations. 

License and Title News

We continue to see delays with DMVs across the country. Below are some of the high impact areas: 

  • Alaska: various DMVs are currently processing registrations received in early-mid August. 

  • Delaware: currently processing registrations about 6-8 weeks behind.  

  • Denver: currently processing registrations about 12 weeks behind. 

  • New York: the title services bureau is 90 days behind and their processing time is averaging 4- 6 weeks. 

  • Tennessee: Shelby County is currently running about 8 weeks behind on average. 

  • Texas: Gregg County is currently processing registrations received in mid-late September. 

    Remember, if a state requirement or inspection is needed to renew the registration, we recommend your drivers complete it 45- 60 days before expiration to mitigate the delays we’re experiencing with the DMVs.  

License and Title Registration News

Our on-time renewal rate has improved quarter over quarter in 2021 and steadily increased to 94% through June. As we continue to stabilize our License & Title program through initiatives like our Keystone project, we’re working towards steadily increasing this percentage.

  • Each month, the most common reason for late renewals is due to LeasePlan not receiving the necessary state-required documents within the time frame needed to renew. 
  • We recommend working with your account team to review the tags nearing expiration report weekly. This report is designed to give you a full view into the status of all vehicles with a registration expiring within 90 days. This ensures you’ll be informed at the driver-level, and if there’s an issue or missing state requirement, we can partner to proactively work with the driver before expiration.

    You can find this report in the fleet reporting tab in ePlan. Email us at for a demo or more information.

Here are some of the states where we’re currently seeing DMV delays or supply chain impacts: 

  • Arizona – ADOT confirmed that they have resolved the aluminum shortage that caused a temporary halt in license plate production. As of June 25th, they reported they’re now producing and delivering license plates in the normal 4–6 week timeframe.
  • Colorado – Routt County is currently processing registrations received on 6/8/2021.
  • Delaware – the city of Dover is currently processing registrations received on 5/23/2021.
  • Hawaii – currently processing registrations 4 weeks behind. This is a particularly difficult situation as HI inspections are only valid for 30 days. We’re working extremely closely with this vendor to get renewals completed within the window.
  • Kansas – Johnson County is currently processing registrations 4 weeks behind.
  • Maryland – currently processing registrations 4-6 weeks behind.
  • Massachusetts – currently processing registrations 1 week behind.
  • Mississippi – Yazoo County is currently processing registrations at least 6 weeks behind.
  • New Jersey – currently processing registrations 3-4 weeks behind.
  • Oregon – currently processing registrations received on 6/28/2021. Additionally, they have issued a 6-month grace period on expired registrations for the rest of 2021.
  • Tennessee – Shelby County is currently processing registrations 8-10 weeks behind. Davidson County is currently processing registrations 6 weeks behind.
  • Texas – Tarrant County in the DFW area is currently processing registrations 3 weeks behind. Harris County in the Houston area is currently processing registrations 10 weeks behind.

Did you know: LeasePlan services renewals for over 3,000 counties nationwide, and many states have differing requirements or procedures by county. 

Additionally, accurate driver data is key in having a smooth registration renewal experience. Make sure driver information is up to date in ePlan including:

  • Driver address
  • Driver phone number
  • Driver email address (this one is extra important as we're updating our registration renewal communications to be 100% digital in the coming months)

If a vehicle is temporarily out of service or has been reassigned, it’s important to let us know!

Out of Stock Ordering

We continue to see a decline in the number of unsold new vehicles available. The end of June brought a record low of 1.13 million vehicles available – down 64% from 2020 and 70% from 2019.

Below you can see the average day supply for vehicles by make. This may be helpful when expanding to like models across other brands.

In addition, July brought a record average listing price for new vehicles – exceeding $41,000 for the first time. 

Our #1 recommendation is to prepare to order as soon as the 2022 Model Year opens, so that you can avoid the state of the stock market.

If you have to purchase a vehicle through the out of stock process, these tips will be crucial to locating a new vehicle:

  • Be flexible – We suggest being as open as you can be with all options, trim and color. Stick with only your "absolute must have" in terms of required safety measures. Make sure you share everything you're open to with your account team so that they can expand the search from the start.
  • Expand your budget – Within the past month we’ve seen dealer quotes go from $2,500 to, in one case, $5,000 over MSRP and most dealers aren’t honoring fleet agreements at all. 
  • Prepare your drivers to travel – 1 in 10 vehicles are being purchased across state lines and half are being purchased over 25 miles away. Being willing to travel can also help to increase options.
  • The most important thing... be patient. Given all of these impacts, we’re seeing the time to locate increase to about 4 weeks.


July isn’t just bringing a record high listing price for new vehicles; we’re also seeing a spike in the resale market unlike any we’ve seen in U.S. history.

We predict the returns to continue rising through the end of the summer and stay strong through the end of 2021, which is just another reason to start planning and ordering for Model Year 2022 now. 

  • Meet with your client success partner to talk through how you can best take advantage of the resale market this year. There may be benefits to ordering vehicles now that you would typically wait until the end of the year or early next year to order.
  • Ordering early will also mitigate the risk of extended lead times or cancelations that some vehicle manufacturers are predicting which could impact the returns you see on your current fleet. 
  • As we saw last year, we can expect order cut off and closure dates to come much earlier than anticipated and with little to no notice.
  • To follow along with ordering windows that are now open or opening soon, download our manufacturer dates guideline below:
Manufacturer Dates

Out of Stock Ordering

With the average days’ supply at dealerships across the country going from 65 to under 30 (and under 10 for high demand vehicles), finding vehicles on retail lots just got a lot harder.  

It’s been reported that we can expect to see about 1.2 million fewer new vehicles built this year. The impact that this supply vs. demand challenge is having on new and used vehicle prices are at historic levels. List prices are up 25% year over year on average, with pricing for trucks up 44%. 

If you have to purchase a vehicle through the out of stock process, here are some tips that may help:

  • Be flexible – We suggest being as open as you can be with all options, trim and color. Stick with only your "absolute must have" in terms of required safety measures. Make sure you share everything you're open to with your account team so that they can expand the search from the start.
  • Expand your budget - We are seeing retail prices upwards of $2500 over MSRP and most dealers aren’t willing to sell vehicles at fleet pricing right now. Be willing to pay transport fees, etc.
  • Prepare your drivers to travel – 1 in 10 vehicles are being purchased across state lines and half are being purchased over 25 miles away. Being willing to travel can also help to increase options.
  • The most important thing... be patient.

License & Title Registration News

Here are some of the states where we’re currently seeing DMV delays or supply chain impacts: 

  • Arizona – the worldwide aluminum shortage caused a temporary interruption in the production of AZ license plates. This will impact initial registrations, state changes and replacement plates. Customers who ordered plates after May 21 will begin receiving most specialty plates the week of June 7, with standard plates beginning to arrive the week of June 14 from the ADOT fulfillment center. For more information, you can read the full press release on the ADOT website.
  • Delaware – the Dover DMV location is currently processing registrations received from 4/28/2021.
  • Hawaii – currently running 4 weeks behind in processing. This is creating a particularly difficult situation as HI inspections are only valid for 30 days. We are monitoring extremely closely with this vendor to get renewals completed within the window.
  • Idaho – Ada County is currently processing registrations received from February 2021.
  • Kansas – Johnson County is currently processing registrations received from 5/12/2021.
  • Maryland – currently running 4 to 6 weeks behind.
  • Massachusetts – is currently running 3 weeks behind, on average.
  • Mississippi – Yazoo County is currently running at least 6 weeks behind and is processing registrations received from 4/15/2021.
  • New Jersey – currently processing registrations from 5/23/2021.
  • Oregon – currently processing registrations received from 1/20/2021.
  • Tennessee – Shelby County is currently working on units received 5/3/2021.
  • Texas – Harris County is currently processing registrations 12 weeks behind.

Because we’re seeing so many different delays from state to state and county to county, there’s no “one size fits all” recommendation. We will be keeping you updated monthly on the locations with known delays so you can prepare your drivers. 

We recommend working with your account team to review the missing and expired registration report weekly so you're informed on what is nearing expiration and we can partner to better manage exceptions – like a driver that’s missing their inspection. 

If you would like a demo or more information on using this report please email us at 

Additionally, accurate driver data is key in having a smooth registration renewal experience. Make sure driver information is up to date in ePlan including:

  • Driver address
  • Driver phone number
  • Driver email address (this one is extra important as we're updating our registration renewal communications to be 100% digital in the coming months)

If a vehicle is temporarily out of service or has been reassigned, it’s important to let us know!

Factory Ordering 2022

The essential parts needed to build vehicles are harder to come by these days and we don’t forecast the pressure lifting anytime soon. The semi-conductor chip shortage is forecasted to last through the remainder of 2021 and possible into the first quarter of 2022. Read more about the chip shortage and its global impact here.

The best way to combat the reduction of new vehicles produced and available is to start planning and ordering for 2022 now. 

  • Meet with your client success partner to be prepared for Model Year 2022 early. Start planning now so that you’re ready to place orders as soon as the banks open.
  • In some cases, you may need to use estimated pricing. It will, however, be important to get your orders in as soon as it opens.
  • Look at your current fleet and identify vehicles that are in good mechanical shape and can run for an additional 8 to 12 months.
  • Think about like models across brands that may have better production cycles.
  • The order cut offs and closure dates continue to be fluid and come with very little notice. We should not be surprised to see OE’s pull cut offs and cancel orders before December and January again.
  • Take care of the fleet you have. Preventative maintenance is key at a time when you need every vehicle you have healthy and on the road.