LeasePlan's COVID-19 response

We're here to support you

LeasePlan is actively monitoring the expansion of COVID-19 (Coronavirus). If you have any questions, please reach out to your Account Manager or Sales Executive directly.

Fleet vehicle title and licenses

Shutdowns at the state and county level have impacted title and licensing work.

To assist, we have compiled all available information from each state's Department of Motor Vehicles, including hours of operation, registration renewal grace periods, and expected re-open dates.

DMV Status by state

OEMs and dealerships

Manufacturers: OEMs are acceptings new orders unless it's beyond the model year's cutoff date, and are producing vehicles at a rate similar to pre-COVID-19.

Current status of OEMs: Audi | FCA | Ford | GM | Hyundai | Kia | Land Rover | Lexus | Nissan | Subaru | Toyota

Dealerships: If a vehicle is available for delivery, we ask for your help to have drivers collect the vehicle as soon as possible where it is safe to do so.

Dealerships have adjusted their hours of business to reflect local restrictions. Therefore we highly recommend that you advise your drivers to schedule an appointment before stopping by a dealership.

Maintenance and repair providers

While many of our partners are still in full operation, some have opted to shorten their store hours - opening later and closing earlier than normal - or close specific locations. We recommend you advise your drivers to call ahead to secure an appointment and inquire about any adjusted hours.

Maintenance and repair providers in our network are following rigorous daily sanitation procedures, health protocols and social distancing guidelines as instructed by the CDC.

If your driver's vehicle is damaged and they need assistance, we recommend contacting our Customer Contact Center (800-323-6644) below. Our Emergency Roadside Service also continues to be available every day, all day.

Call Customer Contact Center

Remarketing & auction houses

We are monitoring the operational status of auction houses across the country. Most locations are running a combination of online Simulcast and on-site auctions.

Current status of remarketing facilities: ADESA | Capital City Auto Auction | Kesler-Schaefer Auto Auction | KAR Global | Manheim | ServNet