It's hard to believe we've arrived at the one-year anniversary of COVID-19 lockdown in the U.S. I'll never forget March 16, 2020 - the day when companies across the nation shifted to a fully remote scenario for the foreseeable future. Little did we know how much (and how fast) our world would change from that day forward.
Yes, the sun has set on 2020, but we're still battling the effects of a worldwide pandemic. Our economy is still in 'recovery' mode from last year's COVID impacts, and I expect we'll be rebuilding for some time now.
And rebuild we will.
While COVID has been a difficult season for businesses and individuals to navigate, the silver lining in all of this is that we're exploring new ways of working and, in many ways, we're strengthening our grit and resilience. I think in all of us there's a desire to "turn the page". To shake off the shackles of COVID and "Build Back Stronger".
We don't want to just "make it through" another year. We want to deliver more value. Perform better. Build stronger relationships with our customers. Be more tech savvy this year than we were before. Cultivate a culture of unity, resilience and respect. Grow ourselves and our people.
This is what we're striving for in 2021. But how do we make it happen?