Registration Specialist - Strategic Programs
Department
Operations
Location
Atlanta United States of America
Date Posted
18-01-2023
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At LeasePlan, we are always asking What's next in mobility.

Join our team and be part of a dynamic, exciting and engaging business, so we can discover What’s next together!

Essential Functions

  • Meets Client SLAs.
  • Regularly communicates with clients, transport vendors, etc in a timely and professional manner.
  • Maintains compliance requirements for the vehicles’ registrations, renewals, replacements, state changes, and temporary tags
  • Works and resolves escalations. Researches and determines root cause of issues or failures and works to reduce exposure that could result in an operational loss.
  • Works closely with the Deployment & Redeployment teams to ensure vehicles have valid registrations and are delivered to DSPs with appropriate/current plates/registrations.
  • Ships all registrations and license plates to transport vendors and DSP’s after confirming vehicle location.
  • Follows up with DSPs via email and phone to confirm receipt of plates and registrations.
  • Maintaining smartsheets on plates/registrations/decals received and sent out.
  • Requests replacement plates and registrations as needed.
  • Attends Transport vendor meetings

Other Duties

  • Assists with special requests, reports, calls and service cloud case inquiries concerning deployed and redeployed vehicles for our strategic clients.
  • Gains an understanding of the function and the role it plays in the business via trainings (online, classroom, etc.) and walk a mile with relating departments.
  • Assists others within the department during peak periods and to cover absences
  • Other duties and responsibilities as assigned.

Competencies

  • Relationship Building
  • Communication – written and verbal
  • Tech savvy **
  • Time management**
  • Adaptability
  • Accountability
  • Solution oriented

Job Specifications

Leadership Responsibility:  This position has no leadership responsibilities.

Work Environment:  This position is in Alpharetta, GA and operates in a professional office environment.

Position Type/Standard Schedule:  Full-time position working Monday through Friday with occasional overtime as needed.

Travel:  No travel is expected for this position.

Education & Experience

  • High School diploma required, but college degree preferred.
  • 2-5 years’ office experience required, vehicle registration experience preferred.
  • 2-4 years’ experience in client-facing role strongly preferred.
  • Microsoft Office experience required – intermediate Excel skills required (Pivot tables & VLOOKUP).
  • Good verbal and written communication skills, problem solving and organizational skills.
  • Ability to manage and prioritize workload effectively, use time wisely and avoid distractions to meet deadlines.
  • Flexibility. Must be able to adapt to change in priorities at any moment to support client needs.

Disclaimer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Why LeasePlan?


LeasePlan is a global leader in Car-as-a-Service, with approximately 1.9 million vehicles under management in 29 countries. LeasePlan purchases, funds and manages new vehicles for its customers, providing a complete end-to-end service for a typical contract duration of three to four years. Through our NextGen Digital strategy, we are transforming from an analogue into a fully digitally-enabled business, delivering digital services at digital cost.

With over 55 years’ experience, LeasePlan's mission is to provide what’s next in sustainable mobility so our customers can focus on what's next for them. We aim to build an ethical, inclusive, and progressive culture in which people can thrive and be themselves regardless of their race, nationality, gender, age, disability, sexual orientation etc.  

If you’d like to learn more about our culture, DE&I journey and our way of working, please find out more in our sustainability section and our latest Annual Report.

Follow @NextGenLeasePlan on Instagram and LeasePlan on LinkedIn to check out what LeasePlanners are up to everyday!

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