Billing Research Analyst

Department
Accounting
Location
Atlanta United States of America
Date Posted
10-09-2021
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At LeasePlan, we are always asking What's next in mobility.

Join our team and be part of a dynamic, exciting and engaging business, so we can discover What’s next together!

OBJECTIVE

The Billing Research Analyst will be responsible for managing all functions related to client invoicing while handling a select group of accounts in an analyst role. They will be required to process and escalate invoicing issues in accordance to contract requirements.  This role will require an ability to use an analytical mindset to assess data and prioritize tasks in a fast-paced fluid environment.

ESSENTIAL FUNCTIONS

  • Manage the production of special billing reports and requests as required.
  • Manage 3rd Party Payment Services as requested
  • Research and resolve invoice billing discrepancies and identifying root causes.
  • Manage the creation of manual invoices and debit/credit memo's in collaboration with cross-functional teams
  • Responsible for understanding the current billing processes for production and distribution of invoices.
  • Develop a knowledge of all invoice formats, placement of all invoices as well as all contract types and asset types.
  • Identifies gaps and opportunities for improvement in the billing process and develops formal recommendations
  • Handle day-to-day client and internal requests utilizing multiple client management tools
  • Provides guidance to internal customers on invoice configuration issues, procedures and practices
  • Other duties assigned to ensure overall departmental efficiency.

 OTHER DUTIES

  • Enlist the efforts of account managers and senior management when necessary to accelerate the billing process and resolve any issues
  • Collaborate with the Accounts Receivable team to research, analyze and resolve client billing disputes as needed.
  • Manage and monitor improvement actions to measure the success of changes and enhancements
  • Back up team members in their absence.
  • Create ad hoc reporting as necessary
  • Assist in client invoice audits
  • Other duties and responsibilities as assigned.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CORE COMPETENCIES

  • Demonstrate flexibility, self-control, and responsibility.
  • Demonstrates proactive approach internally and externally.
  • Project enthusiasm along with problem solving.

WORK ENVIRONMENT

This position is in Alpharetta, GA and operates in a professional office environment.

POSITION TYPE/STANDARD SCHEDULE

This is a Full-time position and hours of work are Monday through Friday; 8:00 a.m. to 5 p.m.

TRAVEL

No travel is expected for this position

MINIMUM REQUIRED EDUCATION & EXPERIENCE

  • College degree preferred, or equivalent work experience.
  • Minimum of 5 years’ experience with billing and customer service.
  • Strong financial analytical and customer service skills.
  • Must possess keen attention to detail.
  • Proficiency in Microsoft Excel to create formulas, VLOOKUP’s and pivot tables.
  • Preferred experience utilizing AS400, JD Edwards and Salesforce

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Careers at LeasePlan

LeasePlan operates across more than 30 countries. With over 55 years’ experience, LeasePlan’s mission is to provide What’s next in mobility so our customers can focus on what’s next.

We also believe ‘you cannot grow a business; you can only grow people who can grow the business.’ LeasePlan is proud of its culture of service and care towards customers and each other, which has endured for over 55 years. By applying to work with LeasePlan, you are joining a team where you yourself will get to play a part in building the future of our business.

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