LeasePlan is there for you!
COVID-19 measures
As you will undoubtedly be aware, the World Health Organisation has now officially declared that the Coronavirus is a pandemic. Although we’re not in the office, LeasePlan is open.
Over the past few weeks, we have worked hard both internally and with our network of trusted suppliers to ensure that we can continue to provide the best service possible to keep you safely on the road and to support limiting spreading the virus.
If you have questions, please contact us as usual on 08-470 26 00 or minbil@leaseplan.se. We will do everythingpossible to handle your questions as quickly and efficiently as possible, but we also askfor your understanding if it takes a little longer than usual to get answersduring this period.
We will of courseupdate you regularly and we thank you for your cooperation!
Latest information
If there are changes in our services, you can find the latest updates here.
LeasePlan's contractworkshops work as usual in the current situation and you can easily book a timethat fits by logging into My LeasePlan. We will keep interested partiesinformed if we receive information from our partners that affects the operationof your LeasePlan car.
LeasePlan has noindication in the current situation that delivery of a new car will be affected.We will keep you informed if we receive information from our partners thataffects the delivery of your LeasePlan car.
LeasePlan's contractworkshops work as usual in the current situation and you can easily book a timethat fits by logging into My LeasePlan. We will keep interested partiesinformed if we receive information from our partners that affects the operationof your LeasePlan car.
Our road side assistance is available as usual, please contact us by calling 08-470 26 00.
LeasePlan’s tyrefitter suppliers operate as usual in the current situation and you will get asuggested time slot from the fitter where you store your tyres. If you need toknow where your tyres are stored please log in to My LeasePlan. There ishowever a lot of cars that need a seasonal change in a short period of time soto minimise the risk of spreading the virus, fitters may schedule more timebetween every change to secure good hygiene. Cars running on studded tyres willbe prioritised. We will keep you informed if we receive information from our tyrefitter suppliers that affects the switch to summer tires.
Due to the prevailing situation regarding the spread of Covid-19, the Swedish Transport Authority has decided to allow studded tyres until 30 April 2020.
Response times
We will do everything possible to handle your queries as quickly and efficiently as possible, but we also ask for your understanding if it takes a little longer than usual to get answers during this period.
We will of course update this information regularly!