What happens during the application process?

It is a very simple, 4-step process **Interest** Everything begins on the page of the car of your choice. Here you indicate how long and how many kilometres you expect to drive it. And you determine the colour of the car. **Making the reservation** First, you need to request a quote by filling it with your personal information and accept the [Terms and Conditions](targetSelf:https://www.leaseplan.com/en-pt/term-of-use/). Please read them carefully. You will be contacted soon by LeasePlan to help you with your request. If you are unable to answer the phone, don't worry, we will try again later and send you the quote by email. **Your contract** After a financial approval, we send you the contract. As soon as we receive the signed contract and all the needed documents from you, we close the process and you are ready to start driving. **Ready to go!** As soon as your contract begins, we contact you for the delivery of your car. Once you have received the car, we will start the monthly payments. Enjoy your driving experience!

What should I do if I need a repair?

1. Make the appointment by contacting LeasePlan through 800 20 42 98. If the driver is out of the country, contact LeasePlan through +351 211 446 88 94 to request information about the most indicated partner for the necessary intervention; 2. Contact LeasePlan to supply the replacement car, if contracted; 3. Go to the workshop.

What happens during the application process?

It is a very simple, 4-step process **Interest** Everything begins on the page of the car of your choice. Here you indicate how long and how many kilometres you expect to drive it. And you determine the colour of the car. **Making the reservation** First, you need to request a quote by filling it with your personal information and accept the [Terms and Conditions](targetSelf:https://www.leaseplan.com/en-pt/term-of-use/). Please read them carefully. You will be contacted soon by LeasePlan to help you with your request. If you are unable to answer the phone, don't worry, we will try again later and send you the quote by email. **Your contract** After a financial approval, we send you the contract. As soon as we receive the signed contract and all the needed documents from you, we close the process and you are ready to start driving. **Ready to go!** As soon as your contract begins, we contact you for the delivery of your car. Once you have received the car, we will start the monthly payments. Enjoy your driving experience!

What happens during the application process?

It is a very simple, 4-step process **Interest** Everything begins on the page of the car of your choice. Here you indicate how long and how many kilometres you expect to drive it. And you determine the colour of the car. **Making the reservation** First, you need to request a quote by filling it with your personal information and accept the [Terms and Conditions](targetSelf:https://www.leaseplan.com/en-pt/term-of-use/). Please read them carefully. You will be contacted soon by LeasePlan to help you with your request. If you are unable to answer the phone, don't worry, we will try again later and send you the quote by email. **Your contract** After a financial approval, we send you the contract. As soon as we receive the signed contract and all the needed documents from you, we close the process and you are ready to start driving. **Ready to go!** As soon as your contract begins, we contact you for the delivery of your car. Once you have received the car, we will start the monthly payments. Enjoy your driving experience!

What happens during the application process?

1. Make the booking preferably through the platforms [Oficina Fácil](targetBlank:https://oficinafacil.leaseplan.pt/) or [App LeasePlan](targetBlank:https://www.leaseplan.com/en-pt/my-lease-car/mobile-app-leaseplan-portugal/); 2. Contact LeasePlan to supply a replacement car, if contracted; 3. Go to the workshop; 4. If applicable, make sure that the MOT inspection is recorded in the inspection book.

How can I add additional services, such as a petrol card or winter tyres?

We will contact you after you have submitted your request. We will discuss possible additional services and you can decide whether or not to add services to your contract.

What should I do in case of an accident?

1. Always fill in the Friendly Declaration of Car Accident; 2. In the event of immobilisation, contact the LeasePlan Driver Support Line on 800 20 42 98 in Portugal, or +351 21 370 31 23 abroad, for [road assistance](targetSelf:/en-pt/privatelease/services/road-assistance/) and replacement vehicle, if contracted; 3. Send the statement to the e-mail sinistros@leaseplan.com; 4. Send the original to the following address: LeasePlan Portugal Lagoas Park, Edifício 6, 2740-244 Porto Salvo.

What happens during the application process?

It is a very simple, 4-step process **Interest** Everything begins on the page of the car of your choice. Here you indicate how long and how many kilometres you expect to drive it. And you determine the colour of the car. **Making the reservation** First, you need to request a quote by filling it with your personal information and accept the [Terms and Conditions](targetSelf:https://www.leaseplan.com/en-pt/term-of-use/). Please read them carefully. You will be contacted soon by LeasePlan to help you with your request. If you are unable to answer the phone, don't worry, we will try again later and send you the quote by email. **Your contract** After a financial approval, we send you the contract. As soon as we receive the signed contract and all the needed documents from you, we close the process and you are ready to start driving. **Ready to go!** As soon as your contract begins, we contact you for the delivery of your car. Once you have received the car, we will start the monthly payments. Enjoy your driving experience!

What happens during the application process?

It is a very simple, 4-step process **Interest** Everything begins on the page of the car of your choice. Here you indicate how long and how many kilometres you expect to drive it. And you determine the colour of the car. **Making the reservation** First, you need to request a quote by filling it with your personal information and accept the [Terms and Conditions](targetSelf:https://www.leaseplan.com/en-pt/term-of-use/). Please read them carefully. You will be contacted soon by LeasePlan to help you with your request. If you are unable to answer the phone, don't worry, we will try again later and send you the quote by email. **Your contract** After a financial approval, we send you the contract. As soon as we receive the signed contract and all the needed documents from you, we close the process and you are ready to start driving. **Ready to go!** As soon as your contract begins, we contact you for the delivery of your car. Once you have received the car, we will start the monthly payments. Enjoy your driving experience!

What happens during the application process?

It is a very simple, 4-step process **Interest** Everything begins on the page of the car of your choice. Here you indicate how long and how many kilometres you expect to drive it. And you determine the colour of the car. **Making the reservation** First, you need to request a quote by filling it with your personal information and accept the [Terms and Conditions](targetSelf:https://www.leaseplan.com/en-pt/term-of-use/). Please read them carefully. You will be contacted soon by LeasePlan to help you with your request. If you are unable to answer the phone, don't worry, we will try again later and send you the quote by email. **Your contract** After a financial approval, we send you the contract. As soon as we receive the signed contract and all the needed documents from you, we close the process and you are ready to start driving. **Ready to go!** As soon as your contract begins, we contact you for the delivery of your car. Once you have received the car, we will start the monthly payments. Enjoy your driving experience!

What happens during the application process?

It is a very simple, 4-step process **Interest** Everything begins on the page of the car of your choice. Here you indicate how long and how many kilometres you expect to drive it. And you determine the colour of the car. **Making the reservation** First, you need to request a quote by filling it with your personal information and accept the [Terms and Conditions](targetSelf:https://www.leaseplan.com/en-pt/term-of-use/). Please read them carefully. You will be contacted soon by LeasePlan to help you with your request. If you are unable to answer the phone, don't worry, we will try again later and send you the quote by email. **Your contract** After a financial approval, we send you the contract. As soon as we receive the signed contract and all the needed documents from you, we close the process and you are ready to start driving. **Ready to go!** As soon as your contract begins, we contact you for the delivery of your car. Once you have received the car, we will start the monthly payments. Enjoy your driving experience!

What happens during the application process?

It is a very simple, 4-step process **Interest** Everything begins on the page of the car of your choice. Here you indicate how long and how many kilometres you expect to drive it. And you determine the colour of the car. **Making the reservation** First, you need to request a quote by filling it with your personal information and accept the [Terms and Conditions](targetSelf:https://www.leaseplan.com/en-pt/term-of-use/). Please read them carefully. You will be contacted soon by LeasePlan to help you with your request. If you are unable to answer the phone, don't worry, we will try again later and send you the quote by email. **Your contract** After a financial approval, we send you the contract. As soon as we receive the signed contract and all the needed documents from you, we close the process and you are ready to start driving. **Ready to go!** As soon as your contract begins, we contact you for the delivery of your car. Once you have received the car, we will start the monthly payments. Enjoy your driving experience!

What happens during the application process?

It is a very simple, 4-step process **Interest** Everything begins on the page of the car of your choice. Here you indicate how long and how many kilometres you expect to drive it. And you determine the colour of the car. **Making the reservation** First, you need to request a quote by filling it with your personal information and accept the [Terms and Conditions](targetSelf:https://www.leaseplan.com/en-pt/term-of-use/). Please read them carefully. You will be contacted soon by LeasePlan to help you with your request. If you are unable to answer the phone, don't worry, we will try again later and send you the quote by email. **Your contract** After a financial approval, we send you the contract. As soon as we receive the signed contract and all the needed documents from you, we close the process and you are ready to start driving. **Ready to go!** As soon as your contract begins, we contact you for the delivery of your car. Once you have received the car, we will start the monthly payments. Enjoy your driving experience!

What happens during the application process?

It is a very simple, 4-step process **Interest** Everything begins on the page of the car of your choice. Here you indicate how long and how many kilometres you expect to drive it. And you determine the colour of the car. **Making the reservation** First, you need to request a quote by filling it with your personal information and accept the [Terms and Conditions](targetSelf:https://www.leaseplan.com/en-pt/term-of-use/). Please read them carefully. You will be contacted soon by LeasePlan to help you with your request. If you are unable to answer the phone, don't worry, we will try again later and send you the quote by email. **Your contract** After a financial approval, we send you the contract. As soon as we receive the signed contract and all the needed documents from you, we close the process and you are ready to start driving. **Ready to go!** As soon as your contract begins, we contact you for the delivery of your car. Once you have received the car, we will start the monthly payments. Enjoy your driving experience!

What happens during the application process?

It is a very simple, 4-step process **Interest** Everything begins on the page of the car of your choice. Here you indicate how long and how many kilometres you expect to drive it. And you determine the colour of the car. **Making the reservation** First, you need to request a quote by filling it with your personal information and accept the [Terms and Conditions](targetSelf:https://www.leaseplan.com/en-pt/term-of-use/). Please read them carefully. You will be contacted soon by LeasePlan to help you with your request. If you are unable to answer the phone, don't worry, we will try again later and send you the quote by email. **Your contract** After a financial approval, we send you the contract. As soon as we receive the signed contract and all the needed documents from you, we close the process and you are ready to start driving. **Ready to go!** As soon as your contract begins, we contact you for the delivery of your car. Once you have received the car, we will start the monthly payments. Enjoy your driving experience!

What happens during the application process?

It is a very simple, 4-step process **Interest** Everything begins on the page of the car of your choice. Here you indicate how long and how many kilometres you expect to drive it. And you determine the colour of the car. **Making the reservation** First, you need to request a quote by filling it with your personal information and accept the [Terms and Conditions](targetSelf:https://www.leaseplan.com/en-pt/term-of-use/). Please read them carefully. You will be contacted soon by LeasePlan to help you with your request. If you are unable to answer the phone, don't worry, we will try again later and send you the quote by email. **Your contract** After a financial approval, we send you the contract. As soon as we receive the signed contract and all the needed documents from you, we close the process and you are ready to start driving. **Ready to go!** As soon as your contract begins, we contact you for the delivery of your car. Once you have received the car, we will start the monthly payments. Enjoy your driving experience!

What happens during the application process?

It is a very simple, 4-step process **Interest** Everything begins on the page of the car of your choice. Here you indicate how long and how many kilometres you expect to drive it. And you determine the colour of the car. **Making the reservation** First, you need to request a quote by filling it with your personal information and accept the [Terms and Conditions](targetSelf:https://www.leaseplan.com/en-pt/term-of-use/). Please read them carefully. You will be contacted soon by LeasePlan to help you with your request. If you are unable to answer the phone, don't worry, we will try again later and send you the quote by email. **Your contract** After a financial approval, we send you the contract. As soon as we receive the signed contract and all the needed documents from you, we close the process and you are ready to start driving. **Ready to go!** As soon as your contract begins, we contact you for the delivery of your car. Once you have received the car, we will start the monthly payments. Enjoy your driving experience!

I ordered a car. When will my car be delivered?

This depends on the availability of the model you selected. Most cars will be delivered within several weeks (4-12). The delivery will be scheduled according to your availability.

Replacement vehicle

Don't lose mobility!

Problems on the road? Have you ended up without a car?

You’ll always be guaranteed a replacement car.

It is important to use a replacement vehicle in the event of repairs and breakdowns (corrective maintenance), services (preventive maintenance), incident, theft or robbery, provided that the workshop where it is located declares that it is impossible to use the car /. A service that allows your mobility to be maintained whilst your car is immobilised.

As regards the duration of use of the replacement car, this can be defined when you hire the service and:

• It may be limited or unlimited;

• It may be by year or by occurrence;

• When the defined duration ends, the amount pertaining to usage shall start being charged as this shall be regarded as a non-contracted service.

Usually, and regardless of whether an unlimited number of days has been contracted, the maximum limit shall always be the intervention timeframe indicated by the workshop. When the intervention is deemed to have been resolved, you must duly return the replacement car.

For example, if you opt for one of our special campaign offers, as a rule, this means that you can use the replacement car available for the immobilization time, in case of overhaul, breakdown, accident or theft, with insurance contracted by LeasePlan.

With LeasePlan operational leasing, the replacement car is provided in line with the service contracted and the following levels:

Normal
Pick up and return of car at the rent-a-car branch.
VIP
Handover and collection of the car at the workshop.
In this case, after returning the car you need to inform LeasePlan, on the driver helpline, that the car is available for collection at the workshop. Failure to meet this condition shall entail additional costs which shall be billed later.

Take care!

Whenever a replacement car is delivered to a workshop and no check is carried out, in conjunction with the supplier, of the fuel level and any possible damage to the car, the customer is responsible for any costs deriving from the use of this service.

Don’t forget to check everything!

go to services

Find your private lease car

We have selected some of the best special offers for you.

Frequently asked questions

Where necessary, we can provide a replacement car whilst yours is being repaired. Check your operational leasing agreement or car regime as regards the cover and any exceptions.
If the present fuel card is not associated with any registration plate, it is also valid for your replacement car. If you drive an electric car, in addition to the charge card, you will also receive an extra card to use with other fuels.
1. Make the booking preferably through the platforms Oficina Fácil or App LeasePlan;
2. Contact LeasePlan to supply a replacement car, if contracted;
3. Go to the workshop;
4. If applicable, make sure that the MOT inspection is recorded in the inspection book.
1. Make the appointment by contacting LeasePlan through 800 20 42 98. If the driver is out of the country, contact LeasePlan through +351 211 446 88 94 to request information about the most indicated partner for the necessary intervention;
2. Contact LeasePlan to supply the replacement car, if contracted;
3. Go to the workshop.
1. Always fill in the Friendly Declaration of Car Accident;
2. In the event of immobilisation, contact the LeasePlan Driver Support Line on 800 20 42 98 in Portugal, or +351 21 370 31 23 abroad, for road assistance and replacement vehicle, if contracted;
3. Send the statement to the e-mail sinistros@leaseplan.com;
4. Send the original to the following address: LeasePlan Portugal Lagoas Park, Edifício 6, 2740-244 Porto Salvo.

Want to know more? We're here to help!

Call 800 10 70 70

Available from Monday until Thursday between 09:00 and 17:30. Friday between 09:00 and 17:00.

call now

E-mail us

Please send us an e-mail to renting.auto@leaseplan.com.

send now