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For a convenient, fast and simple service, we recommend that you use as much as possible, our digital channels, available anytime and anywhere.

Self-service for drivers

You do the driving, we do the rest.

We want to keep you on the move. Anytime. Anywhere.

Your most common questions. Our answers. In one place.  

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Questions

Arrow downIs my car insured with LeasePlan?

Please check your proposal to determine whether or not your vehicle is insured with LeasePlan.

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Arrow downIs my car also insured abroad?

A green card confirms where your domestic car insurance policy is valid abroad. If your car is insured with LeasePlan, you can request a green card by sending an e-mail to servico.cliente@leaseplan.com or by calling 800 20 42 98 in Portugal or +351 214 40 09 10 abroad.

If your car is not insured with LeasePlan, please check with your insurance provider for details.

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Arrow downWhat am I insured for?

If you are insured with LeasePlan, the proposal includes your insurance policy conditions. Check with the contract holder for details regarding the proposal.

If you are the policy holder and need a new copy of your contract, please contact 800 20 42 98 in Portugal or +351 214 40 09 10 abroad. Or simply send an e-mail to servico.cliente@leaseplan.com.

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We are available to respond to your requests, questions or comments.

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Customer service

Call 800 20 42 98 in Portugal (cost-free call) or +351 214 40 09 10 from abroad (fixed-line network cost call). Available 24 hours a day, 7 days a week.

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Supplier support

Call 214 46 88 46 from Monday until Thursday between 09:00 and 17:30. Friday between 09:00 and 17:00 (fixed-line network cost call).

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Renting for SME and individuals

Available from Monday until Thursday from 09:00 to 14:00 and 14:00 to 17:30. Friday from 09:00 to 14:00 and 14:00 to 17:00 (cost-free call).

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LeasePlan Offices in Portugal

Lisbon

Lagoas Park, Edifício 6 2740-244 Porto Salvo Lisbon

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Porto

Edificio Burgo Av. da Boavista,1837 7.º andar - Sala 7.1 4100-133 Porto Porto

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