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For a convenient, fast and simple service, we recommend that you use as much as possible, our digital channels, available anytime and anywhere.

Self-service for drivers

You do the driving, we do the rest.

We want to keep you on the move. Anytime. Anywhere.

Your most common questions. Our answers. In one place.  

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Questions

Arrow downWill I receive a registration certificate for the car?

You will receive a registration certificate up to 60 days after the license plate is assigned.

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Arrow downWhen do I need a green card?

A green card is an internationally recognised document that confirms your domestic car insurance policy is valid abroad.

You should have one at all times.

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Arrow downWhat do I do if I lose my vehicle registration?

You can request a new vehicle registration.

Contact our Support Line 800 20 42 98 in Portugal or +351 214 40 09 10 abroad. Or simply send an e-mail to servico.cliente@leaseplan.com.

You will receive a provisional registration in two business days and the original document within two weeks.

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Customer service

Call 800 20 42 98 in Portugal (cost-free call) or +351 214 40 09 10 from abroad (fixed-line network cost call). Available 24 hours a day, 7 days a week.

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Supplier support

Call 214 46 88 46 from Monday until Thursday between 09:00 and 17:30. Friday between 09:00 and 17:00 (fixed-line network cost call).

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Renting for SME and individuals

Available from Monday until Thursday from 09:00 to 14:00 and 14:00 to 17:30. Friday from 09:00 to 14:00 and 14:00 to 17:00 (cost-free call).

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LeasePlan Offices in Portugal

Lisbon

Lagoas Park, Edifício 6 2740-244 Porto Salvo Lisbon

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Porto

Edificio Burgo Av. da Boavista,1837 7.º andar - Sala 7.1 4100-133 Porto Porto

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