My accountHow can we help you?
We’re here to help!
For a convenient, fast and simple service, we recommend that you use as much as possible, our digital channels, available anytime and anywhere.
Self-service for drivers
You do the driving, we do the rest.
We want to keep you on the move. Anytime. Anywhere.
Your most common questions. Our answers. In one place. Â
Car documents
Will I receive a registration certificate for the car?
You will receive a registration certificate up to 60 days after the license plate is assigned.
When do I need a green card?
A green card is an internationally recognised document that confirms your domestic car insurance policy is valid abroad.
You should have one at all times.
What do I do if I lose my vehicle registration?
You can request a new vehicle registration.
Contact our Support Line 800 20 42 98 in Portugal or +351 214 40 09 10 abroad. Or simply send an e-mail to servico.cliente@leaseplan.com.
You will receive a provisional registration in two business days and the original document within two weeks.
Get in touch with us
Talk to us
We are available to respond to your requests, questions or comments.
Call us
Customer service
Call 800 20 42 98 in Portugal (cost-free call) or +351 214 40 09 10 from abroad (fixed-line network cost call). Available 24 hours a day, 7 days a week.
Supplier support
Call 214 46 88 46 from Monday until Thursday between 09:00 and 17:30. Friday between 09:00 and 17:00 (fixed-line network cost call).
Renting for SME and individuals
Available from Monday until Thursday from 09:00 to 14:00 and 14:00 to 17:30. Friday from 09:00 to 14:00 and 14:00 to 17:00 (cost-free call).
LeasePlan Offices in Portugal
