How can we help you?
We’re here to help!
For a convenient, fast and simple service, we recommend that you use as much as possible, our digital channels, available anytime and anywhere.
Self-service for drivers
You do the driving, we do the rest.
Call us
Customer service
Call 800 20 42 98 in Portugal (cost-free call) or +351 214 40 09 10 from abroad (fixed-line network cost call). Available 24 hours a day, 7 days a week.
Renting for SME and Private
Call 800 10 70 70 (cost-free call). Available from Monday until Thursday from 09:00 to 14:00 and 14:00 to 17:30. Friday from 09:00 to 14:00 and 14:00 to 17:00 (cost-free call).
Get in touch with us
Talk to us
We are available to respond to your requests, questions or comments.
We want to keep you on the move. Anytime. Anywhere.
Your most common questions. Our answers. In one place.
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Replacement car after damage or theft
Questions
Am I entitled to a replacement car while my car is being repaired?
If necessary, we may provide a replacement car while yours is being repaired. Please check your operational renting contract or car arrangement for coverage and any exceptions.
Can I use my fuel card for my replacement car?
Your current fuel card is also valid for your replacement car, regardless of the fuel type. If you drive an electric car, in addition to the charging card, you will receive an extra pass to use for other fuels.
LeasePlan Offices in Portugal
