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For a convenient, fast and simple service, we recommend that you use as much as possible, our digital channels, available anytime and anywhere.
Self-service for drivers
You do the driving, we do the rest.
We want to keep you on the move. Anytime. Anywhere.
Your most common questions. Our answers. In one place. Â
Do I have a deductible?
It depends on the agreements made with the contract holder. Your car scheme or lease agreement includes this information. If you do have a deductible, it will be settled with the contract holder.
Who pays for the costs in case of damage repair?
In almost all cases, we pay for the damage repair. However, in certain instances, you will be responsible for the repair cost. Your costs are outlined in the general conditions of your contract.
Get in touch with us
Talk to us
We are available to respond to your requests, questions or comments.
Call us
Customer service
Call 800 20 42 98 in Portugal (cost-free call) or +351 214 40 09 10 from abroad (fixed-line network cost call). Available 24 hours a day, 7 days a week.
Supplier support
Call 214 46 88 46 from Monday until Thursday between 09:00 and 17:30. Friday between 09:00 and 17:00 (fixed-line network cost call).
Renting for SME and individuals
Available from Monday until Thursday from 09:00 to 14:00 and 14:00 to 17:30. Friday from 09:00 to 14:00 and 14:00 to 17:00 (cost-free call).
LeasePlan Offices in Portugal
