We’re here to help!

For a convenient, fast and simple service, we recommend that you use as much as possible, our digital channels, available anytime and anywhere.

Self-service for drivers

You do the driving, we do the rest.

We want to keep you on the move. Anytime. Anywhere.

Your most common questions. Our answers. In one place.  

Please select a topic
Questions

Arrow downWhat should I do if my car is stolen?

In case of theft or damage due to a break-in, you must report it to the authorities and obtain a police report.

Next, fill in the Mutual Statement and send it, together with the police report, to the following email address: sinistros@leaseplan.com.

If you are stranded, contact the Driver Support Line on 800 20 42 98 in Portugal, or on +351 21 440 09 10 from abroad, to get travel assistance and a replacement vehicle.

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to contact us for help

Arrow downWhat should I do if someone breaks into my car?

If someone breaks into your car, we always recommend that you report it to the police.

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to contact us for help

Get in touch with us

Leaselan contactblock icon

Talk to us


We are available to respond to your requests, questions or comments.

Call us

Leaseplan cell phone icon

Customer service

Call 800 20 42 98 in Portugal (cost-free call) or +351 214 40 09 10 from abroad (fixed-line network cost call). Available 24 hours a day, 7 days a week.

Call now
Leaseplan cell phone icon

Supplier support

Call 214 46 88 46 from Monday until Thursday between 09:00 and 17:30. Friday between 09:00 and 17:00 (fixed-line network cost call).

Call now
Leaseplan cell phone icon

Renting for SME and individuals

Available from Monday until Thursday from 09:00 to 14:00 and 14:00 to 17:30. Friday from 09:00 to 14:00 and 14:00 to 17:00 (cost-free call).

Call now

LeasePlan Offices in Portugal

Lisbon

Lagoas Park, Edifício 6 2740-244 Porto Salvo Lisbon

Plan route

Porto

Edificio Burgo Av. da Boavista,1837 7.º andar - Sala 7.1 4100-133 Porto Porto

Plan route