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Self-service for drivers
You do the driving, we do the rest.
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We are available to respond to your requests, questions or comments.
We want to keep you on the move. Anytime. Anywhere.
Your most common questions. Our answers. In one place.
What should I do if my car is stolen?
In case of theft or damage due to a break-in, you must report it to the authorities and obtain a police report.
Next, fill in the Mutual Statement and send it, together with the police report, to the following email address: sinistros@leaseplan.com.
If you are stranded, contact the Driver Support Line on 800 20 42 98 in Portugal (cost-free call), or on +351 21 440 09 10 from abroad (national fixed-line network cost call), to get travel assistance and a replacement vehicle.
What should I do if someone breaks into my car?
If someone breaks into your car, we always recommend that you report it to the police.
LeasePlan Offices in Portugal
