Frequently asked questions
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Return appointment
Questions
How do I make or change an appointment to return my car?
You can make or change a return appointment by contacting our Client Support 800 20 42 98 (cost-free call), send an e-mail to servico.cliente@leaseplan.com or search Oficina Fácil platform.
I left something in the car when it was collected. Can I get it back?
Once a vehicle has been signed back to LeasePlan we are not responsible for the safe holding of any valuables left inside. However, please contact us as soon as possible if you have left any valuables and we will endeavour to recover your belongings. Please note, if we cannot recover the goods LeasePlan is not responsible for the value of the items.
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Customer service
Call 800 20 42 98 in Portugal or +351 214 40 09 10 from abroad. Available 24 hours a day, 7 days a week. Cost-free call.
