Frequently asked questions

We would like to keep you on the move. Anytime. Anywhere.

Your most common questions. Our answers. In one place.

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Questions

Arrow downCan I change the date of delivery?

To change your delivery time and date please contact LeasePlan to set the original delivery appointment.

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Arrow downWhere can I check the status of my order?

We will send you an e-mail with an update.

Additionally, you can check the status of your order in Fleet Reporting.

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Customer service

Call 800 20 42 98 in Portugal or +351 214 40 09 10 from abroad. Available 24 hours a day, 7 days a week.

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