Frequently asked questions
We would like to keep you on the move. Anytime. Anywhere.
Your most common questions. Our answers. In one place.
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Questions
Can I change the date of delivery?
To change your delivery time and date please contact LeasePlan to set the original delivery appointment.
Where can I check the status of my order?
We will send you an e-mail with an update.
Additionally, you can check the status of your order in Fleet Reporting.
Can't find what you're looking for? Contact us!
Customer service
Call 800 20 42 98 in Portugal or +351 214 40 09 10 from abroad. Available 24 hours a day, 7 days a week. Cost-free call.
