Frequently asked questions

We would like to keep you on the move. Anytime. Anywhere.

Your most common questions. Our answers. In one place.

Please select a topic
Questions

Arrow downI have forgotten my username or password for My LeasePlan. What should I do?

Your username is always a valid email address. It's often a business email linked to your car. If you've forgotten your password you can request a new password via the login page for My LeasePlan. Just click 'Don't remember your password?'.

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to contact us for help

Can't find what you're looking for? Contact us!

Leaseplan cell phone icon

Customer service

Call 800 20 42 98 in Portugal or +351 214 40 09 10 from abroad. Available 24 hours a day, 7 days a week.

Call now