Frequently asked questions

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Arrow downI have forgotten my username or password for My LeasePlan. What should I do?

Your username is always a valid email address. It's often a business email linked to your car. If you've forgotten your password you can request a new password via the login page for My LeasePlan. Just click 'Don't remember your password?'.

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Call 800 20 42 98 in Portugal or +351 214 40 09 10 from abroad. Available 24 hours a day, 7 days a week. Cost-free call.