Frequently asked questions
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Your most common questions. Our answers. In one place.
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Questions
I have forgotten my username or password for My LeasePlan. What should I do?
Your username is always a valid email address. It's often a business email linked to your car. If you've forgotten your password you can request a new password via the login page for My LeasePlan. Just click 'Don't remember your password?'.
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Customer service
Call 800 20 42 98 in Portugal or +351 214 40 09 10 from abroad. Available 24 hours a day, 7 days a week. Cost-free call.
