Frequently asked questions
We would like to keep you on the move. Anytime. Anywhere.
Your most common questions. Our answers. In one place.
Invoices
What payment options are there?
The payment method is initially discussed and decided on during the development of the contract.
Why is the amount on my first invoice higher than the agreed monthly rate?
If the car was not delivered from the first day of the month but, for example, from the 15th of the month, then there is a 'broken' period. You will then receive an invoice where the remaining days of the first month plus the entire following month are charged. In this example, you pay for two weeks plus one month's operational renting rate. You will find the calculation in the invoice. After this you will pay the agreed rate monthly.
When will I receive an invoice?
The majority of our customers receive invoices monthly, normally on the beginning of the month.
What should I do when my invoice is incorrect?
Please call the telephone number stated on the invoice.
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