Frequently asked questions
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Charging station
Questions
Can I have a home charging station
Generally, you can request a private charging station in the following situations:
- 1.You rent the property and it has off-street parking. Contact the landlord and ask about the possibilities.
- 2.You own your property and it has parking space on your land. In general, realising a private charging station is no problem at all. The technical specifications will be discussed with you when you apply.
Can someone else charge at my home charging station?
No, not in principle. Your home charger and charge card are registered in your name. To use the home charger, you must register with your charge card. A charge card other than yours will not be accepted.
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Customer service
Call 800 20 42 98 in Portugal or +351 214 40 09 10 from abroad. Available 24 hours a day, 7 days a week. Cost-free call.
