Frequently asked questions
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Car documents
Questions
Will I receive a registration certificate for the car?
You will receive a registration certificate up to 60 days after the license plate is assigned.
When do I need a green card?
A green card is an internationally recognised document that confirms your domestic car insurance policy is valid abroad.
You should have one at all times.
What do I do if I lose my vehicle registration?
You can request a new vehicle registration.
Contact our Support Line 800 20 42 98 in Portugal or +351 214 40 09 10 abroad. Or simply send an e-mail to servico.cliente@leaseplan.com.
You will receive a provisional registration in two business days and the original document within two weeks.
Can't find what you're looking for? Contact us!
Customer service
Call 800 20 42 98 in Portugal or +351 214 40 09 10 from abroad. Available 24 hours a day, 7 days a week. Cost-free call.
