Frequently asked questions

We would like to keep you on the move. Anytime. Anywhere.

Your most common questions. Our answers. In one place.

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Arrow downAm I entitled to a replacement car while my car is under maintenance?

Whether or not you are entitled to a replacement vehicle depends on your contract.

Maintenance & MOT For maintenance, a replacement vehicle is often not necessary since a pick-up and delivery service may be available.

Tyres For tyre changes, you should drive your car to one of our preferred suppliers to check the tyre conditions. This process is quick and done in the moment therefore a replacement vehicle won’t be necessary.

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Call 800 20 42 98 in Portugal or +351 214 40 09 10 from abroad. Available 24 hours a day, 7 days a week. Cost-free call.