Frequently asked questions

We would like to keep you on the move. Anytime. Anywhere.

Your most common questions. Our answers. In one place.

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Questions

Arrow downAm I entitled to a replacement car while my car is being repaired?

If necessary, we may provide a replacement car while yours is being repaired. Please check your operational renting contract or car arrangement for coverage and any exceptions.

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Arrow downCan I use my fuel card for my replacement car?

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Customer service

Call 800 20 42 98 in Portugal or +351 214 40 09 10 from abroad. Available 24 hours a day, 7 days a week.

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