Frequently asked questions

We would like to keep you on the move. Anytime. Anywhere.

Your most common questions. Our answers. In one place.

Information IconAccidents, damage & repair

Arrow right

Information IconCar maintenance and service

Arrow right
Please select a topic
Questions

Arrow downDo I have a deductible?

It depends on the agreements made with the contract holder. Your car scheme or lease agreement includes this information. If you do have a deductible, it will be settled with the contract holder.

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to contact us for help

Arrow downWho pays for the costs in case of damage repair?

Can't find what you're looking for? Contact us!

Leaseplan cell phone icon

Customer service

Call 800 20 42 98 in Portugal or +351 214 40 09 10 from abroad. Available 24 hours a day, 7 days a week.

Call now