Frequently asked questions

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Your most common questions. Our answers. In one place.

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Arrow downWhat should I do if my car is stolen?

In case of theft or damage due to a break-in, you must report it to the authorities and obtain a police report.

Next, fill in the Mutual Statement and send it, together with the police report, to the following email address: sinistros@leaseplan.com.

If you are stranded, contact the Driver Support Line on 800 20 42 98 in Portugal, or on +351 21 440 09 10 from abroad, to get travel assistance and a replacement vehicle.

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Arrow downWhat should I do if someone breaks into my car?

If someone breaks into your car, we always recommend that you report it to the police.

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Call 800 20 42 98 in Portugal or +351 214 40 09 10 from abroad. Available 24 hours a day, 7 days a week.

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