Dear Customer,

In view of the current COVID-19 outbreak, LeasePlan Portugal has taken the preventive measures recommended by the  Portuguese Directorate-General of Health, and has implemented its Contingency  Plan to ensure the safety of its employees, customers and partners.

LeasePlan Portugal has a flexible policy  for remote work, meaning that the company will remain open for business in the  event of any closure. Furthermore, the company has a solid Business Continuity  Plan, which will be implemented – if World Health Organization guidelines  impose any shutdown or closure due to COVID-19 – in order to continue providing  services to its customers. This includes assistance via telephone, which may  however experience some limitations in capacity. For this reason, we encourage  our customers to contact us via email as much as possible.

We are also working closely with our  suppliers, regularly monitoring the status of the COVID-19 outbreak, to ensure  continued service to all of our customers, and finding alternatives whenever  justified and needed.

With all of the necessary composure,  LeasePlan is taking every measure to ensure the safety and well-being of its  employees and their families, so that the company can keep providing its  services with the same consistency, thereby minimizing impacts on its staff,  customers and partners.

All necessary measures have been taken in  the areas of employee protection and procedures for health, safety and social  interaction. These measures also include reducing face-to-face meetings between  employees, customers and partners to the absolute minimum, together with the  use of videoconferencing and all other available tools.

LeasePlan will continue to analyse its  Business Continuity Plan vis-à-vis all of the likely impacts specifically  resulting from a closure due to COVID-19.

We thank you for your cooperation,

António Oliveira Martins                    Managing Director

Pedro Pessoa Commercial Director