Return your car
When the leasing contract is approaching the end, it's time to prepare the car for the return process. Follow the tips below to make the process as worry-free as possible.
You can easily do this by filling in the form "Report return of car" here!
NB! This only applies to Business Lease. If you have a private lease agreement, please see the requirements further down on this page.
Are you a business or a private lease customer?
Return routines are different for business and private lease customers. Below you will find an overview of what is expected of you as a customer when returning your leased car.
Business Lease
- Make sure the car is clean and remove all your personal belongings
- Remove all your digital tracks in the vehicle
- Gather everything that originally came with the car. Like keys, official documents, manuals and accessories
- If the car has any damage, report it via MyLeasePlan
- Shred your fuel & service card
1. Return directly to LeasePlan's Car Centre (CarNext)
You can always return the car directly to LeasePlan's Car Centre at CarNext, Exporama-Senteret, Kragerudveien 80, Hellerudsletta, 2013 Skjetten (between 08:00 and 16:00). Phone: +47 45 39 99 25.2. Return within Oslo
The car can be collected from either the workplace or from the car dealer from where the car was delivered.3. Return outside Oslo
If the car is to be returned outside of Oslo, it must be returned to the location specified in the notification letter, or in the same town it was collected when it was new.After you return your car, an independent party will perform a final inspection. A few scuffs and scratches are just a part of daily use. But for more serious damage, there may be an additional charge.
View our wear and tear guidelines to avoid unpleasant surprises later.
You are responsible of informing LeasePlan when the leasing vehicle is returned.
You can easily do this by filling in the form "Report return of car" here!LeasePlan will then ensure that the vehicle is transported back to LeasePlan´s Car Centre.
Private Lease
- The car must be clean on the inside and outside. Remember to remove all personal items. The car is also to have all snow and ice removed
- All equipment that came with the car when new is to be in/on the car upon return. This also applies to summer/winter tyres. Remember to pick
up the tyres if they are stored at a tyre hotel - Also return all the car's keys, as well as any codes and documents (service history logbook, owner’s manual, etc.)
- Shred your fuel & service card
- Remove all your digital tracks in the vehicle
- Take out the toll road autopay on-board unit
- Remove any ornamentation
- All required service and any repairs are to be performed before returning the car
- The car must be able to be started and test driven and is to be returned with minimum of 1/4 tank of fuel or 80% power
NB! Equipment not returned with the car must be in LeasePlan’s possession within five days after returning the car to avoid any charges.
In good time before the car is to be returned, an appointment is to be made with NAF or LeasePlan´s Car Centre for both appraisal and return. A list of the centres you can choose among, and contact information for each centre, can be found below.
The appraisal is made according to set standards described in our return policy, enclosed with the leasing contract. You can also find these guidelines a little further down this page.The following information must be provided when making an appointment:
- Customer reference: 143.73.260
- Registration number
- Your telephone number
- Which service you would like: Option 1: "Assessment of Unfair Wear & Tear" with review of the condition report. Together with a NAF consultant, you will review the appraisal after the inspection. Option 2: " Assessment of Unfair Wear & Tear " without review of the condition report.
Note! If you choose option 2, you lose the right to lodge a complaint later about the outcome of the appraisal.
LeasePlan pays for the appraisal. You only receive a receipt that the car has been returned, regardless of which option you choose.
The normal time spent on appraisals is 2 hours.
Return sites for private lease customers
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Storevågen 70, 6020 Ålesund
Senterleder: Terje Hoel - Telefon: 41 45 68 63 -
E-post: terje.hoel@naf.noAlta
Markveien 53, 9510 Alta
Senterleder: Nils Jacob Mella - Telefon: 91 83 78 93 -
E-post: nils.jacob.mella@naf.noBergen-Fyllingsdalen
Spelhaugen 4, 5147 Fyllingsdalen
Senterleder: Bård-Espen Bøe - Telefon: 93 42 69 84 -
E-post: baard-espen.boe@naf.noBergen-Åsane
Liamyrene 6, 5132 Nyborg
Senterleder: Kjell Gunnar Valdersnes - Telefon: 40 76 88 99 -
E-post: kjell.gunnar.valdersnes@naf.noBodø
Gamle Riksvei 2, 8008 Bodø
Senterleder: Willy Hanssen - Telefon: 90 82 15 26 -
E-post: willy.hanssen@naf.noDrammen
Ing. Rybergsgt. 95, 3024 Drammen
Senterleder: Alem Dulic - Telefon: 93 06 53 25 -
E-post: alem.dulic@naf.noFinnsnes - Tilbyr ikke takst, kun innlevering
Botnehågen Sør, 9300 Finnsnes
Senterleder: Leif-Kjetil Hanssen - Telefon: 92 48 92 91 -
E-post: leif-kjetil.hanssen@naf.noElverum
Vindheiavn. 27, 2406 Elverum
Senterleder: Jonny Lindstad - Telefon: 95 79 42 34 -
E-post: jonny.lindstad@naf.noFredrikstad
Stabburvn. 7, 1617 Fredrikstad
Senterleder: Fredrik Aune - Telefon: 46 63 81 64 -
E-post: fredrik.aune@naf.noFørde
Fjærevn. 2, 6800 Førde
Senterleder: Øyvind Dvergsdal - Telefon: 48 06 32 80 -
E-post: oyvind.dvergsdal@naf.noGjøvik
Somerrovn. 7, 2816 Gjøvik
Senterleder: Ståle Rustadstuen - Telefon: 92 48 93 08 -
E-post: staale.j.rustadstuen@naf.noHalden
Knivsøvn. 4, 1788 Berg i Østfold
Senterleder: Fredrik Aune - Telefon: 46 63 8 164 -
E-post: fredrik.aune@naf.noHamar
Gjerluvegen 1D, 2320 Furnes
Senterleder: Christer Nordeng - Telefon: 95 17 80 66 -
E-post: christer.nordeng@naf.noHarstad
Stangnesvn. 52, 9409 Harstad
Senterleder: John Markus Ervik - Telefon: 95 24 05 69 -
E-post: john.markus.ervik@naf.noHaugesund
Hemmingstadvn. 21, 5535 Haugesund
Senterleder: Eirik Østebø - Telefon: 41 33 18 73 -
E-post: eirik.ostebo@naf.noJessheim
Energivn. 16, 2069 Jessheim
Senterleder: Bernt Øye - Telefon: 92 03 77 87 -
E-post: bernt.oye@naf.noKnarvik - Tilbyr ikke takst, kun innlevering
Kvassnesvn 58, 5914 Isdalstø
Senterleder: Kjell Gunnar Valdersnes - Telefon: 40 76 88 99 -
E-post: kjell.gunnar.valdersnes@naf.noKongsberg
Industrivn. 1, 3610 Kongsberg
Senterleder: Terje Flesaker - Telefon: 93 67 79 90 -
E-post: terje.flesaker@naf.noKristiansand
Skibåsen 33, 4636 Kristiansand
Senterleder: Willy Pedersen - Telefon: 92 02 25 75 -
E-post: willy.pedersen@naf.noKristiansund
Verkstedveien 9, 6517 Kristiansund
Senterleder: Svein Ove Kvernen - Telefon: 92 08 60 30 -
E-post: svein.ove.kvernen@naf.noLevanger
Moafjæra 5, 7606 Levanger
Senterleder: Stig Mikalsen - Telefon: 91 39 93 08 -
E-post: stig.mikalsen@naf.noLillehammer
Hageveien 13B, 2613 Lillehammer
Senterleder: Edvin Gustavsen - Telefon: 92 48 88 44 -
E-post: edvin.gustavsen@naf.noLillestrøm
Sorenskrivervn. 29, 2005 Rælingen
Senterleder: Svein Michael Mælum - Telefon: 92 62 09 13 -
E-post: svein.michael.maelum@naf.noMastemyr
Rosenholmvn. 45, 1414 Trollåsen
Senterleder: Halvor Breyer - Telefon: 92 45 27 94 -
E-post: halvor.breyer@naf.noMo i Rana
Ranenget 15, 8626 Mo i Rana
Senterleder: Yngvar Stensland - Telefon: 92 64 56 85 -
E-post: yngvar.stensland@naf.noMosjøen - Tilbyr ikke takst, kun innlevering
Lensegata 18, 8656 Mosjøen
Senterlder: Øyvind Nilsskog - Telefon: 90 54 73 97 -
E-post: oyvind.nilsskog@naf.noMoss
Ryggevn. 78, 1523 Moss
Senterleder: Fredrik Aune - Telefon: 46 63 81 64 -
E-post: fredrik.aune@naf.noNamsos - Tilbyr ikke takst, kun innlevering
Pinavegen 2, 7800 Namsos
Senterleder: Stig Mikalsen - Telefon: 91 39 93 08 -
E-post: stig.mikalsen@naf.noNarvik - Tilbyr ikke takst, kun innlevering
Millerjordneset 3, 8520 Ankenes
Senterleder: Jan Inge Morkemo - Telefon: 48 27 71 19 -
E-post: jan-inge.morkemo@naf.noOslo
Eikenga 9, 0579 Oslo
Senterleder: Bjørn Erik Berg - Telefon: 45 02 35 16 -
E-post: bjorn.berg@naf.noOtta - Tilbyr ikke takst, kun innlevering
Skansen 20, 2670 Otta
Senterlder: Knut Morten Bjørgemoen - Telefon: 97 03 62 72 -
E-post: knut.morten.bjorgemoen@naf.noSandvika
Sandviksvn. 163, 1337 Sandvika
Senterleder: Jarle Anders Hurum - Telefon: 95 84 22 02 -
E-post: jarle.anders.hurum@naf.noSkien
Nensetbakken 27, 3736 Skien
Senterleder: Jan Arnesen - Telefon: 91 74 52 25 -
E-post: jan.arnesen@naf.noSortland
Strengt. 40, 8400 Sortland
Senterleder: Øystein Johnsen - Telefon: 99 51 33 26 -
E-post: oystein.johnsen@naf.noStavanger
Stokkamyrvn. 10, 4313 Sandnes
Senterleder: Åge Elven - Telefon: 90 01 82 50 -
E-post: age.elven@naf.noSteinkjer
Sjøfartsgt. 8A, 7714 Steinkjer
Senterleder: Stig Mikalsen - Telefon: 91 39 93 08 -
E-post: stig.mikalsen@naf.noStjørdal
Wessels veg 91
Senterleder: Stig Mikalsen - Telefon: 91 39 93 08 -
E-post: stig.mikalsen@naf.noTromsø
Alkevegen 10, 9015 Tromsø
Senterleder: Øystein Lade - Telefon: 40 42 08 00 -
E-post: oystein.lade@naf.noTrondheim
Bratsbergvn. 13, 7037 Trondheim
Senterleder: Odd Reppe - Telefon: 91 74 00 25 -
E-post: odd.reppe@naf.noTønsberg
Fjordgt. 1, 3125 Tønsberg
Senterleder: Richard Frugård - Telefon: 92 49 26 12 -
E-post: richard.frugaard@naf.noTakst kan også bestilles direkte hos NAFs kundesenter på Telefon: 08505
If you live in Oslo and surrounding area, you can return your leased car to LeasePlan´s Car Centre. Here NAF will do the appraisal.
Address:
Exporama-Senteret, Kragerudveien 80, Hellerudsletta, 2013 Skjetten
Opening Hours: Monday - Friday, 8am - 4pm
Tel.: 45399925
Email: kundeservice@leaseplan.no
Would you like to purchase your leasing vehicle?
The earliest LeasePlan can provide a buyout price on a car is 3 months before the desired buyout date. If you are interested in getting a price on your own car, please send us an inquiry by e-mail to: kundeservice@leaseplan.no.
LeasePlan's Car Centre
What happens when you return your car? Watch a video of all the stages that a returned leased car passes through before it is ready for sale (video is in Norwegian).