Accidents & damage
The help you need, no matter where you are
If you’re involved in an accident or breakdown, your safety is our top priority. Use the information below to get the help you need, fast.
Call LeasePlan assistance: 810 33 666
If your car breaks down or if you need roadside assistance
Accidents and breakdowns
Accidents can happen, no matter how careful you are. But if anything goes wrong, help is just a phone call away.
Accidents involving another vehicle
- Complete a European Accident Statement
You can find your European Accident Statement in your glove compartment
- Take a picture of the other vehicle involved in the accident, including the licence plate
Take a picture of the other vehicle involved in the accident, including the licence plate
- Report the accident using MyLeasePlan
Log in to MyLeasePlan
Accidents not involving another vehicle
- Report the accident using MyLeasePlan
Log in to MyLeasePlan
- Or send us an email to kundeservice@leaseplan.no with the following details
Your licence plate number, date, time and location of accident; and short description of what happened
Damage reports
Breakdowns
Call LeasePlan assistance: 810 33 666
If your car breaks down or you need roadside assistance
Break-ins and theft
For theft or damage due to a break-in, first file a report with the police: www.politiet.no.
Next, alert LeasePlan: by phone or via MyLeasePlan. If you're not insured with LeasePlan, please inform your insurance company as well.
General damage
Have damage that doesn’t need immediate attention? Always report damage to LeasePlan: by phone or via MyLeasePlan. Then find a local suppier and schedule repairs.
SMS services
Try our SMS services - receive alerts and information via SMS.
Any additional questions? We’re here to help!
Send us an email and we will do our utmost to get back to you as soon as possible.