Accidents and damages

Have you been unfortunate or been involved in an accident? Do you need to fill in a claims notification form? Here is what you need to know.

Roadside assistance

If you require roadside assistance, please call LeasePlan’s 24-hour help line on 810 33 666. If you are calling from abroad (Europe) please call +47 33 13 80 80. LeasePlan’s help line is manned 365 days a year.

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Auto glass telephone

Call LeasePlan’s auto glass phone line on 815 11 972. If you are abroad you can call +47 214 92 247.

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Damage report forms

  1.  
    Single car accident,

    Accidents which only cause damage to your car are reported as being single car accident.

  2.  
    Collision damages

    In case of accidents involving several parties (car / property / asset, etc.), the European Damage Report should be completed, preferably jointly at the scene of the injury. Please take pictures from the scene of the accident and the car(s) and send everything to us at forsikring@leaseplan.no.

  3.  
    Vandalism/fire

    These kind of incidents should always be reported to the police near where the damage occurs. The driver can report the incident in his/her capacity as the party responsible for the car LeasePlan must obtain a copy of the report.

  4.  
    Theft of vehicle & Burglary/theft from a vehicle

    These kind of incidents should always be reported to the police near where the damage occurs. The driver can report the incident in his/her capacity as the party responsible for the car LeasePlan must obtain a copy of the report.

  5.  
    Glass damage

    Damage report form is completed at the workshop which sends this to LeasePlan.

Click on the button below in order to find and submit the required damage report form(s).

Damage report forms

Quick, simple claims management

We are now able to make the claims process even easier for our customers in the Oslo region by obtaining quotes from several workshops without first having to obtain an assessment from the workshop (unfortunately this does not apply to extensive damage).

Read more

Rubble

It is important that rubble damage is repaired as early as possible, otherwise the entire glass will often have to be replaced.

If your car has gotten rubble damage, you should use a rock patch to protect the damage from dirt and moisture. The patch protects the glass until you reach one of our suppliers to have the damage repaired.

Our contractual workshops

LeasePlan has agreements with a number of vehicle repair workshops. If your car has been damaged, you must send notification of your claim to LeasePlan as quickly as possible.
You should ring the workshop yourself and make an appointment. Please remember to tell the workshop that your car is a LeasePlan car and that the workshop should contact LeasePlan for an assessment before starting repair work on the car.

See an overview of these workshops below