Information & help Lease Plus

• Who is Lease Plus intended for?

  Lease Plus is a car rental agreement meant for private individuals resident in the Grand Duchy of Luxembourg.

• Which services are included in Lease Plus?

  With Lease Plus, from now on the only thing you’ll have to remember is to fill the tank! For everything else relating to your car, you benefit from the convenience of an all-inclusive solution:

  • car depreciation;
  • vehicle registration fees;
  • servicing and repairs;
  • a “pick up” service for vehicle servicing and repairs: when using most of our preferred suppliers, you will have the option of booking a free “pick up” service. The service provider will come to collect - - the car from your home address or workplace, and will bring it back once the job is done;
  • 24/7 roadside assistance throughout Europe with a courtesy car provided for five days if your own car cannot be used (due to a breakdown or accident). Beyond that time, LeasePlan will contact you and take over to provide you with another vehicle at no extra charge until repairs are complete;
  • insurance premiums: third-party liability, legal protection, driver and passenger protection, windscreen replacement, theft, natural disaster, damage caused by animals, damage to property (comprehensive insurance) with an excess of 2% of the car’s value;
  • Restitution insurance covering noted damages up to EUR 500 excluding VAT;
  • summer and winter tyres (assuming normal wear and tear);
  • tyre change and storage;
  • annual circulation tax;
  • technical check of the car;
  • FIRST service: a team of dedicated specialists to help you with any problem or question regarding your leasing agreement or your car. The FIRST service is available from 8 a.m. to 6 p.m. on 40 44 11 12 or via email at first@leaseplan.lu;
• How long does a Lease Plus agreement run?

  You have the choice between 36 months, 48 months or 60 months.

• How can I get a Lease Plus agreement?

  Once you have chosen the brand and model of your next car, and you have determined your mileage and lease period, make an appointment at a Spuerkeess branch of your choice or ask for an appointment online. You can also run an online simulation of your Lease Plus agreement on www.spuerkeess.lu/leaseplus.

  You will have the option to change your mileage or lease period at any point while the agreement is running. If you do so, the monthly rental payments will change. A transparent rental charges table is produced at the start of the agreement, so that you can see your new payment amount at any time.

• How is the monthly rental payment calculated?

  The monthly rental for your vehicle is determined at the start of the agreement and calculated using a transparent rental charges table. The Lease Plus rental payment depends on:

  • the lease period;
  • the mileage rate selected;
  • vehicle registration fees;
  • repairs, servicing and tyres;
  • vehicle circulation tax and the annual technical check;
  • insurance costs (third-party liability, legal protection, driver and passenger protection, windscreen replacement, theft, natural disaster, damage caused by animals, comprehensive insurance with an excess of 2% of the car’s value if the policyholder is at fault;
  • 24/7 roadside assistance everywhere in Europe.
• Do I own a car taken under a leasing agreement?

  When you take a car under an operating lease, you are not the owner. You pay a monthly rental amount which gives you the right to use the vehicle. The monthly rental payment is comparable to a subscription where you pay a set amount per month to receive a comprehensive service. When the agreement ends, it is equally straightforward; you simply return the car without restrictions.

• What are the advantages of Lease Plus?

  Opting for Lease Plus means that you can drive a new car of your choice with no restrictions thanks to the all-inclusive service – all for a fixed monthly payment. There are many benefits to you:

  • No unpleasant surprises: you pay a fixed monthly charge;
  • Convenience: you always drive a new car, with all the benefits of new technology and the latest options in terms of comfort and safety;
  • Peace of mind: the rental payment covers all the major costs;
  • A smart choice: you avoid tying up your savings in a car that loses value as the years go by;
  • Flexibility and transparency: you can change the lease period and/or mileage of your agreement at any time, as and when you need to;
  • Time savings: LeasePlan manages all aspects of your car for you.