Driver services

We’re ready to help: any car, anytime, anywhere

Driver services

We’re ready to help: any car, anytime, anywhere
 

Our FIRST team are here to help

Do you have a question for LeasePlan regarding your leased vehicle or do you want to file a complaint?
Contact our FIRST team:

  • +352 40 44 11 11 | first@leaseplan.lu
  • The direct line reserved for LeasePlan drivers
  • FIRST can be contacted every weekday from 8 a.m. to 6 p.m.

Contract ending? Discover what's next

Keep your car, trade it in or return it. The choice is yours!

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Mobile App, LeasePlan always with you

The smartphone application that allows you to get in touch with LeasePlan anytime, anywhere.

Know what to do in case of an accident or breakdown. Complete your administrative procedures online. And always have information about your car or your contract with you.

Driver's Guide

Discover in this short leaflet essential information that will take the stress out of driving your vehicle.

Téléchargez le Driver's guide

The latest news for LeasePlan drivers

May 25, 2020

« Neistart Lëtzebuerg » : premiums of 8,000 euros for electric vehicles

On 20 May, the government announced an increase in the amount of the premium for electric vehicles, which now stands at 8,000 euros. This announcement was made in the context of the "Neistart Letzëbuerg" Programme (a new start for Luxembourg) and the 23 new support measures to revive the Luxembourg economy following the COVID-19 health crisis.

March 18, 2020

COVID-19 – Ensuring safety and mobility for all

As you know, we are currently experiencing an exceptional situation as the World Health Organisation has officially declared that the COVID-19 is a pandemic. In this context, LeasePlan is engaged in active and continuous monitoring of the disease with global and local teams implementing the necessary measures.

March 10, 2020

Data concerns top of mind for drivers, reveals new LeasePlan Mobility Monitor

LeasePlan, together with leading global research firm Ipsos, today released the Car Data and Privacy edition of its annual Mobility Monitor. The annual survey reveals that car data concerns are top of mind for drivers, with over half of respondents being worried about what data is being collected from their cars and by whom.

Want to know more? We’re here to help!

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Contact the FIRST Team on +352 40 44 11 11

FIRST is at your disposal every working day from 8 a.m. to 6 p.m.

Call us
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Contact the FIRST team via form

Complete the form and we will answer you as soon as possible. You can also contact the FIRST team by email: first@leaseplan.lu