Head of Flexible Rental Solutions

Ayvens is the leader in operational leasing in Luxembourg, Europe and worldwide. A services company whose main shareholder is the Société Generale group, Ayvens places the client at the heart of its organization. Our strength lies in our team: 155 people who, through their enthusiasm, commitment and good humor, have been developing the company since 1985.

Ayvens in Luxembourg is also one of the very first companies to commit to CSR, Corporate Social Responsibility, by obtaining the INDR. label in 2011 and signing the Diversity Charter in 2013.

In 2017, 2019, 2021 and 2023, the Great Place To Work® Institute certified Ayvens Luxembourg as a company in which it is good to work following a survey conducted among all its employees.

HEAD OF FLEXIBLE RENTAL SOLUTIONS

Your mission:

The Head of Flexible Rental Solutions has the mission of managing and developing the short- and medium-term rental activity, also known as flexible rental, as well as the activities related to replacement vehicles and pre-run vehicles that occur after the order of a vehicle leasing until its delivery. In this role, the Head of Flexible Rental Solutions works closely with the other departments. Together with his team, they are the guarantors of a high-level customer experience. You report directly to the Sales Director.

The mission of the Head of Flexible Rental Solutions is to:

• Contribute to the development and deployment of a strategy to develop Flex rental activities and ensure high levels of efficiency, quality and profitability,

• Develop the business line by designing new service solutions and exploring new channels,

• Develop the business line by conceiving and deploying appropriate communication, marketing and pricing,

• Organize the Fleet Operations division to have the most suitable fleet in terms of customer needs, holding costs and company strategy,

• Ensure that the Fleet Operations division efficiently handles the logistics and guarantees a high level of quality and a high level of customer experience,

• Set goals for its teams to ensure the achievement of the Business Plan,

• Support growth by developing services for existing accounts,                                                                            

• Ensure the development of the portfolio by acquiring new clients,

• Maintain and develop relationships with suppliers with a long-term qualitative orientation,

• Regularly monitor achievements against objectives, carry out the necessary analyzes and, in accordance with its n+1, use these analyzes to address problems and put in place the necessary actions,

• Manage the team with a focus on the following elements: motivation, commitment, sense of responsibility, results orientation, continuous improvement, operational excellence, quality, qualitative collaboration with the other departments of the company,

• Collaborate with the managers defined by the group’s matrix organization,

• Actively contribute to initiatives related to all management (MTXL)

• Seek and stimulate improvement of all processes in its service.

Your profile:

• Higher education, Bac+4/5, business school or similar,

• 5 years of experience in a similar position,

• Good knowledge of the car market and the leasing,

• Deeply commercial, you know how to be persuasive, 

• Pragmatic and operational approach to issues,

• Results-oriented, organized, rigorous, you like to communicate and interact with all types of interlocutors,

• Fluency in French and English is essential.

We offer:

• The possibility of working with an employer who is committed: for CSR, for Diversity, for the well-being of its employees and who fights against discrimination

• Join a growing company, a market leader and part of a very dynamic international group that is also a world leader in its industry

• A friendly working environment based on respect and trust, within an enthusiastic and motivated team

• A quality training and support system

• Support in your development, both in your role and within the company

• Flexible hours

• Remuneration based on your skills and performance, with extra-legal benefits: 13th month, group insurance, energy company car included, meal vouchers, leave and bonuses depending on seniority,

• Our premises are easily accessible by public transport, however we have a car park.

All our offers are open to disabled people.