The implementation process lays the foundations for the long-term success of the partnership between your own organisation and your fleet & mobility provider. Therefore, it is vital that the processes, approaches and methodologies employed are efficient, well-structured and well-planned, with all those affected by the transition supporting the business case for change.
Although every implementation will have the same underlying objective of improving efficiency through harmonisation and standardisation, the priorities for achieving that objective will vary greatly from one fleet to another. The key to success lies in working together to build knowledge and share experience and understanding. The priorities should be defined at a detailed level, including consideration of how those priorities may be influenced or impacted by other factors. This will enable obstacles to be overcome quickly and preferably avoided.
The differences in priorities and local situations mean that, in the case of an international implementation, it is usually best to switch to the new fleet & mobility provider in phases, starting with the frontrunning countries. The lessons learned and best practices can then be shared with the countries that are implemented later.