Frequently asked questions

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Arrow downWhat should I do if my car is stolen?

In the event of theft of the vehicle, please do the following: • Lodge an FIR at the nearest Police station, giving details of registration, chassis number and engine number  • Inform LeasePlan of the theft within 24 hours • Send a copy of the FIR to LeasePlan, along with a letter from the Authorised signatory of your company authorising LeasePlan to follow up with the insurance company. The set of original keys of the vehicle, Registration certificate and Insurance policy should be kept safely for handing over to the Insurance company. In case the original Registration certificate and Insurance policy have been lost with the stolen vehicle, please ensure that the loss of these documents is also reported in the FIR. • If the vehicle is subsequently recovered, please inform LeasePlan Service Direct immediately.

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Arrow downWhat should I do if someone breaks into my car?

If someone breaks into your car, we always recommend that you report it to the police. 

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