Frequently asked questions
We would like to keep you on the move. Anytime. Anywhere.
Your most common questions. Our answers. In one place.
Car maintenance and service
Car maintenance
How do I make a maintenance appointment?
For scheduled and running repairs, please book your vehicle at least 3 days in advance, by calling LeasePlan Customer Support or logging your request here. The same process should be followed, should your vehicle require a tyre replacement. In case your company has opted for the Pick up and drop service, LeasePlan can arrange to collect your vehicle from your residence/office and have it delivered back to you after servicing. Please make sure that your car contains enough fuel to be driven to/from the LeasePlan authorised workshop. If your company has not opted for Pick up and drop service, you will have to make arrangements of taking/sending the vehicle to LeasePlan’s Designated workshop only after booking your vehicle with LeasePlan.