Global Privacy Statement

Last updated: 13.05.2021

LeasePlan is committed to protecting the privacy of the personal information collected and processed by us. Compliant privacy and data security practices are therefore integral components of LeasePlan’s Services, corporate governance, accountability and risk management and overall accountability. We only process such personal information as is necessary for our business activities and the provision of the relevant LeasePlan Services (‘Services’).

LeasePlan Privacy Pledges

Regardless of when and how we process your personal data:

This privacy statement informs you of our privacy practices which we apply globally. Please use the below link to access any local version of this global privacy statement. Please read this Privacy Statement carefully so that you understand how we collect and use your personal data.

1. Scope of this Privacy Statement

I. Website visitors/users (“Website Visitors”); II. Business Clients (“Clients”); III. Clients’ employees/drivers (“Drivers”). IV. Private lease clients (including one man businesses) (“Private Lease Clients”) V. Private buyers of used vehicles (“Buyers”) VI. Professional buyers of used vehicles (“Traders”). VII. Suppliers of goods and services (“Suppliers”).

(or prospects in relation to above Individually and collectively also referred to as “you”)

We collect and use your personal information through our various vehicle and fleet leasing, management, and driver mobility services, and in the course of performing our business activities, as further described in Section 1 (“Services”).

Responsibilities of Business Clients Insofar as Clients (employers) have access to personal information, the Client (employer) is the data controller responsible for the processing and use thereof. This Statement does not apply to the processing and use of personal data by Clients (employers).

2. Who we are

Lease Plan India Private Limited, having its registered office at Ground Floor, C4C/332, Janakpuri, New Delhi-110058 and corporate office at 2nd Floor, Millennium Plaza, Sector 27, Gurugram, Haryana, India-122002 is the company responsible for the processing of your personal information (data controller):

Lease Plan India Private Limited, may share your personal information with LeasePlan Corporation N.V. and/or LeasePlan Global B.V., situated at the following address, either of which may in such cases act as a joint controllers:

Address: Gustav Mahlerlaan 360, 1082 ME Amsterdam, the Netherlands,

Lease Plan India Private Limited and LeasePlan Corporation N.V. and LeasePlan Global B.V. are jointly referred to as “LeasePlan” and “we”.

3. How we collect your data

If you connect your social media account to your Services account or where you share information from our websites to your social media platforms, you will share certain personal information from your social media account with us, for example, your name, email address, photo, list of social media contacts, and any other information that may be or you make accessible to us when you connect your social media account to your Services account.

We need to collect personal information in order to provide the requested Services to you or to handle queries, questions, comments, complaints related to our Services. If you do not provide the information requested, we may not be able to provide the Services. If you disclose any personal information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Statement.

Monitoring of communications Subject to applicable laws, we will monitor and record calls, email, text messages and other communications we have with you. We do this for compliance with regulatory rules, self-regulatory practices or procedures relevant to our business, to prevent or detect crime, in the interests of protecting the security of our communication systems and procedures, and for quality control and staff training purposes. For example, where we are required by a regulator to record certain telephone lines (as relevant) we will do so. In addition, where appropriate and having regard to applicable data protection law, our monitoring will be to check for inappropriate content in communications. In very limited and specific circumstances we may conduct short term carefully controlled monitoring of your activities where this is necessary for our legitimate interests or to comply with a legal obligation. We may do this for instance where we have reason to believe that fraud or other crime is being committed, where offences are suspected and where the monitoring is proportionate to the type of the disciplinary offence, or where we suspect non-compliance with anti-money laundering regulations to which we are subject. In particular, telephone calls may be recorded for these purposes.

4. For which purposes we use your data

4.1 Data pertaining to website visitors.

4.2 Data pertaining to clients.

4.3 Data pertaining to drivers(Employees of our Clients).

4.4 Data pertaining to private lease clients.

4.5 Data pertaining to private buyers of used vehicles.

4.6 Data pertaining to professional buyers of used vehicles (Traders).

5. Sharing data with third parties

In addition to what is indicated for each purpose above regarding sharing of personal information, we may also share personal information:

We also use and disclose your personal information as necessary or appropriate, especially when we have a legal obligation or legitimate interest to do so:

6. International transfer of personal data

Due to the global nature of our organization and Services, your personal information may be stored and/or processed in a country other than the one you reside in.

Some of the non-EEA countries are recognized by the European Commission as providing an adequate level of data protection according to EEA standards (the full list of these countries is available here. For transfers from the EEA to countries not considered adequate by the European Commission, we have put in place adequate measures, such as, such as through LeasePlan’s own Binding Corporate Rules or through contractual arrangements put in place with third parties. You may obtain a copy of these measures by contacting us via the contact form.

7. Security and retention

Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the Contact details provided in this Statement.

8. Children’s privacy

Our Services are not directed at individuals under the age of 18.

9. Your rights and contacting us

Your rights

If you would like to request to review, correct, update, suppress, restrict or delete your personal information processed by us, object to the processing of personal information, or if you would like to request to receive an electronic copy of your personal information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may contact us via the link available on the local website of the relevant LeasePlan entity to exercise your rights. We will respond to your request consistent with applicable law.

In your request, please make as clear as possible what personal information your request relates to. For your protection, we will only implement requests with respect to the personal information associated with the particular email address as you indicated in the contact form, and we may request you to provide verification of your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable and in any event within any applicable legally required time frames.

Please note that we may need to retain certain information for record keeping purposes and/or to complete any transactions that began prior to requesting such change or deletion. There may also be residual information that will remain within our databases and other records, which will not be removed.

Questions? If you have any questions or complaints about this Statement, please contact us via the contact form. Because email communications are not always secure, please do not include sensitive information in your emails to us.

To contact the LeasePlan India team, you may email our Grievance Officer at

Additional information regarding the EEA You may also:

10. Changes to this Privacy Statement

We reserve te right to change or update this Statement at any time. Please take a look at the “Last Updated” legend at the top of this page to see when this Statement was last revised. Any changes to this Statement will become effective when we post the revised Statement on the Services.