Frequently asked questions

We would like to keep you on the move. Anytime. Anywhere.

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Questions

Arrow downWhy is there an admin charge on toll charges?

Arrow downHow is BIK calculated?

Arrow downWho pays for the CVR Test?

Arrow downWhat are the Credit Criteria?

Arrow downWhy is my first bill higher than agreed?

Arrow downHow do I access reporting for my fleet?

Arrow downI have lost or never received my tax disc although my vehicle is taxed. What happens now?

LeasePlan can arrange a replacement tax disc for you. The application process takes approximately 7 to 10 working days. Please email roadtax@leaseplan.ie if you have not received your disc and require further assistance.

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Please feel free to contact us for help

Arrow downI just received delivery of my new vehicle. When will I receive my tax disc?

Arrow downCan you reclaim the VAT on all leases?

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Call us on +353-1-2407650

Our team are available to talk with you during office hours, and for out of hours emergencies.

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Email customer.care@leaseplan.ie

Send us an email and we will do our utmost to get back to you as soon as possible.

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