Frequently asked questions

We would like to keep you on the move. Anytime. Anywhere.

Questions

Arrow downWhy is there an admin charge on toll charges?

Arrow downHow is BIK calculated?

Arrow downWho pays for the CVR Test?

Arrow downWhat are the Credit Criteria?

The credit criteria are simple. The most recently published set of your company unabridged accounts are required.

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Please feel free to contact us for help

Arrow downWhy is my first bill higher than agreed?

Arrow downHow do I access reporting for my fleet?

Arrow downI have lost or never received my tax disc although my vehicle is taxed. What happens now?

Arrow downI just received delivery of my new vehicle. When will I receive my tax disc?

Arrow downCan you reclaim the VAT on all leases?

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Email customer.care@leaseplan.ie

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