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COVID-19 measures

As you will undoubtedly be aware, the World Health Organisation has now officially declared that the Coronavirus is a pandemic. Although we’re not in the office, LeasePlan is open.

Over the past few weeks, we have worked hard both internally and with our network of trusted suppliers to ensure that we can continue to provide the best service possible to keep you safely on the road and to support limiting spreading the virus.

We would like to ask for your cooperation to ensure we can offer the best possible support during these challenging times.

As soon as there are new measures or updates regarding our services, you will find them here.

Vehicle service requests

If you have critical mobility needs i.e., vehicle breakdown, require accident management or need legally required technical inspections, please contact us via our driver hotline number on 01-2407650 or email us at customer.care@leaseplan.ie.

A mandatory order to stay at home is now effective across the country. The Government has instructed all non-essential businesses to close and non-essential travel is prohibited. Therefore we ask you to only request critical repairs, vehicle breakdown appointments . This is to ensure we keep as many drivers as possible safely on the road and mobile.

If your vehicle needs to go to the garage or if you have doubts whether your service request is considered critical, please contact us either on our driver hotline number on 01-2407650 or email us at customer.care@leaseplan.ie

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Response times

Finally, we would also like to ask for your patience and understanding in the event that it takes longer to respond to your query during this period.

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