Rental or replacement car

If you wish to book, extend or return a rental car, please notify LeasePlan Driver Center 2 working days in advance, in writing at, even if the rental or replacement car was made available for you by the service.

Rental and replacement car partners’ office hours are 8:00-17:00, therefore the earliest delivery time is 8:30 and the latest is 16:30. Outside office hours, rental car delivery is available for an extra fee.

Please check the followings when taking over a rental or replacement car:

  • car category is in line with the requested category
  • warning triangle, first aid kit, spare bulb, spare tire, jack, wrench set
  • mileage and fuel level
  • any damages recorded on the delivery-handover form
  • availability of the following documents:

    • registration certificate, 3rd party liability insurance certificate

    • international insurance card

    • accident reporting form (blue-yellow form)

    • user manual

    • rental contract

    • insurance terms and conditions

Please always check the correctness of data in the documents. May you have any remarks regarding the services of our partners, please indicate it on the delivery-handover sheet and also inform LeasePlan Driver Center about it.

By acknowledging and signing the rental contract and the general rental and insurance terms and conditions, you confirm taking over of the rental car. If you notice any damage, deficiency or data incorrectness regarding the car or the documentation, please indicate it on the rental contract at the time of taking over (!), and ask for immediate correction. Please keep the modified document.

When you wish to return your rental car, please inform with LeasePlan Driver Center.

Driver Center: (+36 1) 236 3665 |

Some costs will need to be paid by your company:

  • in case of damage to the rental car, all costs, which are not covered by the rental company’s insurance policy (Important: rental company’s insurance policy may differ from LeasePlan insurance terms and conditions)
  • in case your rental costs not part of the contract between your company and LeasePlan
  • fuel cost
  • fine

We are here to help you!

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Call the Driver Center at +361 236 36 65

In urgent matters, our colleagues are available day and night.

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Our colleagues are at your disposal.