Direct Driver Contact

Direct Driver Contact service package fulfils the need for an outsourcing solution in fleet management. Demonstrates quantifiable benefits to the clients through a holistic approach to fleet management, delivered to the highest professional standards to our corporate clients.


Reduce costs, improve quality

LeasePlan undertakes responsibility for the execution of all services referring to the fleet, ranging from maintenance, vehicle ordering and return procedures, accident management and claims handling, car rental management, advisory support and reporting.

The main objective of Direct Driver Contact service is to help organizations to reduce costs, enhance required services quality and to free up the necessary resources in process to develop company's core business.

LeasePlan is able under a specific framework and detailed proposal to provide the desired services, therefore committing and delivering fleet objectives, whilst taking responsibility and ownership of the full service.

Your benefits

  • Enables client to allocate minimum human resources to fleet management and to free up the necessary resources in the process to develop company's core business
  • Enhances the required service quality and increases drivers' satisfaction
  • Simplifies/customizes the processes
  • Offers a dedicated LeasePlan contact/immediate response time and coordinated responses between LPGR and the client's company
  • Includes pro active consultancy services, fleet optimization proposals/recommendations
  • Provides fleet analysis, fully detailed reporting, evaluative analysis and improvement actions

LeasePlan processes and procedures are shard with you without infringing your car policy.

Service implementation costs are covered by LeasePlan.