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FAQs

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Arrow downWhy does the billing amount not match the amount of the report/record?

The difference between the billing amount and the report amount may be due to:

  • 1.
  • 2.
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Arrow downWhy am I being charged now for a past damage?

The billing date of a damage repair is related to the date of completion. You can find out when the vehicle repair was completed via the MyFleet app, under Reports (Damages for clients). The search is based on the date of the accident. To log in click here.

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Arrow downHave accident declarations been factored into the final damage charge?

The final damage charge includes all outstanding accident reports.

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Arrow downHow do I schedule an appointment to repair damage?

First of all, you must report the accident. Then, one of our partners will contact you, in order to schedule an appointment for the repair of the damage.

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Arrow downDo I need to repair damage to my car?

A car damage that has not been repaired may affect your safety on the road. We suggest that you keep your lease car in a good condition, by immediately repairing damages, in order to always ensure your safety.

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Arrow downWhere can I go for damage repair?

We have an extensive partner network of service points all over Greece. Once you report the accident to us, LeasePlan will assign the repair of the damage to one of the partners located in the area that works best for you.

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Arrow downHow do I book a windscreen or glass repair?

You can make an appointment for glass repair by calling LeasePlan Driver’s Help Line at +30 2106100050.

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Arrow downCan my windscreen be repaired instead of replaced?

The glass fitter will assess the damage and determine whether the glass is suitable for repair.

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Arrow downHow can I change an appointment?

If you know your preferred date, you can switch your appointment or if you do not know your preferred date, you can cancel your appointment by calling LeasePlan Driver’s Help Line at +30 2106100050.

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Driver's Help Line +30 2106100050

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Leasing SpecialDeals +30 2111203930 (Athens)

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Leasing SpecialDeals +30 2310365448 (Thessaloniki)

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Fleet Management +30 2106898760-3

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Used Cars Delivery Store +30 2100080200

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LeasePlan offices Greece

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Athens

Andrea Papandreou 17 15124 Marousi, Athens

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Thessaloniki

COSMOS Offices - Αg. Georgiou 5
55535 Patriarchiko Pylaias, Thessaloniki

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Glyfada

Vouliagmenis Avenue 58 166 75 Athens - Glyfada

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