As we gradually emerge from lockdown, it is clear that the ways in which we used to work, consume and travel have radically changed. The current crisis has deeply impacted our health and economic wellbeing, but is also forcing us to re-examine long-held beliefs and practices.
For our customers and drivers, mobility must continue to be as accessible, safe, sustainable, convenient and affordable as possible. But their needs will also be different in the face of economic uncertainty and the possibility of further lockdowns. Furthermore, fewer employees will be willing to commute on crowded roads or on public transport.
Undoubtedly, new tools and approaches will be needed to address society’s mobility needs in the years ahead. Here are five key trends that will define the post-COVID mobility landscape: