Help & Support
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LeasePlan and COVID-19
What we're doing to help you
Keeping people safe, and your organisation mobile.
In response to the pandemic, we are working to ensure that we can provide services to keep you safely on the road - and support limiting the spread of the virus.
As soon as there are new measures or updates regarding our services, you will find them here.
- Help everyone stay safe: If you have Covid-19 symptoms or have been told to isolate, please cancel any appointments you have booked with us and don’t arrange any new ones.
The rules around the UK
Here's a quick reminder of rules around the UK
Northern Ireland
Visit the NIDIRECT.GOV.UK site for more informationRepair, maintenance and tyre
If you have a maintained contract you must use our Service Booking line – 0344 371 8033 – to book work. This helps to control the service slots, so we can prioritise key workers and those most in need, while making sure your job is handled promptly. Booking in directly with the garage will hamper our efforts to allocate the slots fairly, so we may reallocate bookings if they are not made through our Service Booking line.
For your safety and the safety of others, please keep your vehicle in a roadworthy condition – you can read the Government’s guidance here about how to check your vehicle is safe to drive.
Some garages are restricting 'while you wait' servicing.
Customer services
You can still call or email us (our contact details are below). We're doing as much as we can to support our customers, especially front-line teams and their vehicles, so we would also like to ask for your patience and understanding if it takes longer to respond to your query.
Frequently Asked Questions
How much does a home charger cost?
Our standard EV package includes the home charger unit, POLAR network subscription, installation, service & warranty and a government grant of up to £500. It can be financed through your vehicle lease at a cost of around £20 per month over 36 months or paid upfront.
Please note, this price is based on a standard installation with a maximum of 15 metres of cable and a wall or garage mounted installation. If you need anything different that will affect the price, BP Chargemaster will advise you of the costs and you will then pay the difference directly to BPChargemaster.
Are there financial benefits with driving an electric vehicle?
Yes. Electric cars have tax benefits and the electricity you use is a lot less expensive than fossil fuels. For example:
- The UK Government provides a grant to buy or lease an electric vehicle. Currently up to £3,500 for cars with a C02 level below 50g/km and travel at least 70 miles using zero-emissions.
- For commercial vehicles up to 20% off the purchase price, up to a maximum of £8,000 with a CO2 up to 75g/km and travel at least 10 miles using zero-emissions
What does it cost to charge an electric vehicle?
On average it costs £2 - £4 to charge an EV. This depends on where you charge your vehicle. In a public area, the cost is determined by the Charge Point Operator. The LeasePlan EV package comes with a POLAR network subscription and 80% of their sites are free to charge. Other providers may have a joining fee or connection fee, plus the price per kWh. You can see all the charging points at www.zap-map.com