LeasePlan and COVID-19

What we're doing to help you

Keeping people safe, and your organisation mobile.

In response to the pandemic, we are working to ensure that we can provide services to keep you safely on the road - and support limiting the spread of the virus.

As soon as there are new measures or updates regarding our services, you will find them here.

LeasePlan: Updates on our response to COVID-19

At LeasePlan, we're doing everything we can to help you.

  • Our offices remain open and our team are available to help you with some staff working from home.
  • Garages remain open. Servicing, MOTs and repairs should continue as per the service schedule, although there may be limitations on some services, such as ‘while you wait’ appointments, collection and delivery and courtesy cars.
  • Breakdown and recovery are continuing as normal with our agents taking extra care to follow health advice and the latest guidelines.
  • Mobile tyre fitting is still available to provide tyre fitting at your choice of location.
  • Collection and delivery is available.

last updated 11/04/2022

  1.  
    Help everyone stay safe: If you have Covid-19 symptoms or have been told to isolate, please cancel any appointments you have booked with us and don’t arrange any new ones.

The rules around the UK

Here's a quick reminder of rules around the UK

Repair, maintenance and tyre

If you have a maintained contract you must use our Service Booking line – 0344 371 8033 – to book work.  This helps to control the service slots, so we can prioritise key workers and those most in need, while making sure your job is handled promptly. Booking in directly with the garage will hamper our efforts to allocate the slots fairly, so we may reallocate bookings if they are not made through our Service Booking line.

For your safety and the safety of others, please keep your vehicle in a roadworthy condition – you can read the Government’s guidance here about how to check your vehicle is safe to drive.

Some garages are restricting 'while you wait' servicing.

Customer services

You can still call or email us (our contact details are below). We're doing as much as we can to support our customers, especially front-line teams and their vehicles, so we would also like to ask for your patience and understanding if it takes longer to respond to your query. 

Contact Us

Frequently Asked Questions

Please select a topic
Questions

Arrow downHow much does a home charger cost?

Our standard EV package includes the home charger unit, POLAR network subscription, installation, service & warranty and a government grant of up to £500. It can be financed through your vehicle lease at a cost of around £20 per month over 36 months or paid upfront.

Please note, this price is based on a standard installation with a maximum of 15 metres of cable and a wall or garage mounted installation.  If you need anything different that will affect the price, BP Chargemaster will advise you of the costs and  you will then pay the difference directly to BPChargemaster. 

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to contact us for help

Arrow downAre there financial benefits with driving an electric vehicle?

Yes. Electric cars have tax benefits and the electricity you use is a lot less expensive than fossil fuels. For example:

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to contact us for help

Arrow downWhat does it cost to charge an electric vehicle?

On average it costs £2 - £4 to charge an EV.  This depends on where you charge your vehicle. In a public area, the cost is determined by the Charge Point Operator. The LeasePlan EV package comes with a POLAR network subscription and 80% of their sites are free to charge. Other providers may have a joining fee or connection fee, plus the price per kWh. You can see all the charging points at www.zap-map.com

Did this answer your question?
ThumbsUp
Happy to help!
ThumbsDown
Please feel free to contact us for help