Thanks to the large number of committed independent garages in our network, we have been able to continue to support our drivers with maintenance and repairs throughout the pandemic.
If you have a maintained contract you must use our Service Booking line – 0344 371 8033 – to book work. This helps to control the service slots, so we can prioritise key workers and those most in need, while making sure your job is handled promptly. Booking in directly with the garage will hamper our efforts to allocate the slots fairly, so we may reallocate bookings if they are not made through our Service Booking line.
For your safety and the safety of others, please keep your vehicle in a roadworthy condition – you can read the Government’s guidance here about how to check your vehicle is safe to drive.
Some garages are restricting some services such as collection and delivery, while you wait servicing – and we are urging customers to clean their vehicles before handover. Following the government’s guidance for the industry, vehicles will not be vacuumed or cleaned beyond the COVID-19 sanitisation of the main surfaces.